Williamstown General Practice Group

Welcome to

Williamstown General Practice Group

Address

2/81 Ferguson Street
WILLIAMSTOWN
VIC 3016

Contact Phone 1:  (03) 9397 7300 Phone 2:  (03) 9397 1155 Fax:  (03) 9397 3011
Opening Hours Mon: 8:30am - 6pm Tue: 8:30am - 6pm Wed: 8:30am - 5:30pm Thu: 8:30am - 6pm Fri: 8:30am - 6pm Sat: 9am - 12pm Sun: unspecified After Hours & Emergency

The surgery provides the full range of family medical services including advice regarding disease and injury prevention, diagnosis and treatment, occupational medicine (including WorkCare), children's and women's health, sports medicine, geriatric and terminal care.

The surgery operates on an appointment basis and these should be made wherever possible. Urgent cases will be seen without appointment. At other times, outside of surgery hours, phone the clinic for the number to contact the doctor on duty or our deputising service.

Browse our website to find out everything you need to know about our doctors and practice staff, the surgery location and our opening hours and any important announcements.

 

 

Practice News

Accreditation

The practice has been fully accredited with AGPAL since 2001. Currently the practice has undergone its fifth round of accreditation This involved a practice visit and assessment of standards, this phase completed satisfactorily. The practice has been accredited to 2019.

What is Accreditation

Accreditation is the longest established and most widely known process for the external evaluation of healthcare services. The process is implemented so that delivery of safe, high quality health care is ensured. Accreditation recognises the achievement by a health care provider to meet the requirements of established standards.

Accreditation is a set of formal standards that hold a profession accountable.

In the health care setting, it is based on standards devised by health care professionals for health care services. It is an established process by which many industries benchmark their performance. It also guarantees a minimum standard of safety and care – particularly relevant in the health care industry.

Health care accreditation is defined as, 'A formal process to ensure delivery of safe, high quality health care, based on standards and processes devised and developed by health care professionals for health care services' (Australian Comission on Safety and Quality in Health Care). Public recognition of achievement by a health care organisation of requirements of national health care standards (ISQUA) Practically, accreditation is a certification process which acknowledges that an organisation has met a set of standards which define a minimum standard of quality for that organisation. Quality is relevant to many organisations from business to aviation. However it is especially important in the field of health care, to ensure patients receive appropriate care.