Services
Services
APPOINTMENTS
We run an appointment system and patients should telephone the surgery to arrange an appointment. However, in cases of emergency patients will be seen immediately. The duration of a standard consultation is between ten and fifteen minutes, if you feel that your problem may take longer please advise reception at the time of making your appointment so that more time can be allocated. Longer appointments are likely to be required for consultations involving multiple problems, multiple family members, consultations requiring translation, emotional problems or complex medical problems. If no appointments are available patients will always be seen if medically necessary, however a longer than usual wait may be involved.
Referrals for allied health services and psychology consultations require preparation of health care plans and cannot be accomadated in a standard consulatation. A standard consultation should be made however, where eligibility will be assessed and and an appropriate extended consultation organised.
PHONE CALLS
Occasionally, simple matters may be able to dealt with over the phone, if appropriate our staff will take your details and a brief message and the doctor will call you back at an appropriate time.
OUT OF SURGERY VISITS
Visits to homes, nursing homes, or hospitals are available to patients who are local residents if they are too ill to attend the surgery. Please phone before 10am to arrange a home visit.
HOME VISITS
If it is impossible for you to attend the surgery because of severe illness or immobility, home visits can be arranged by telephoning the surgery. Please phone before 10am to arrange a home visit.
REPEAT PRESCRIPTIONS
As a general rule repeat prescriptions are issued as part of a normal consultation. If you have a chronic medical condition requiring medication, we recommend you see the doctor at regular intervals for check ups. Repeat prescriptions may be provided, if appropriate, by your doctor between appointments, but this facility is not available for PBS authority scripts.
SOME SPECIFIC SERVICES
- Preventative Health Checks
- Immunisations
- Travel advice
- Family Planning Services
- Maternity Care
- Aviation and other Employment/Sporting Medicals
- Minor surgical procedures
- Patholgy investigations
