Services

Practice Staff
Bev, Leanne and Sharon are reception staff with Sharon being the Practice Manager.  We also have the services of a Practice Nurse, Ros and Primary Health Care Nurse, Mary.  Mary, who conducts initial home visits for 75+ health checks on behalf of the Doctors.  All staff are committed to providing you with the best of care.  Please contact them should you have any questions regarding the Medical Centre or Doctors.


Reminders
Patients are automatically enrolled in the practice’s comprehensive reminder system for follow up of specific conditions eg annual diabetes review, pap smears etc.  Please speak to the Doctor if you do not wish to be included in this reminder system.


Recalls
Patients will receive a recall if deemed necessary by the Doctor for follow up, please ensure that we have your current contact details.  Please speak to the Doctor if you do not wish to be included in this recall system.  The Peterborough Medical Centre participates in National, State and Territory recall and reminder systems.


Home Visits

Home visits are provided for emergencies or for a patient whose condition prevents them from attending the surgery, and are at the discretion of the on call Doctor.


Interns and Medical Students

 The Doctors of the Peterborough Medical Centre provide teaching for medical students and interns.  If you would prefer not to see them please notify reception.


Your Rights
Peterborough Medical Centre aims to provide the highest quality health care to the community.

 Patients of the practice are able to obtain information or advice related to their clinical care by telephone in a situation where the Doctor determines that this is clinically safe and that a face to face consultation is unnecessary.

If you are unhappy with any aspect of the care you receive, we are keen to know about it.  Please feel free to get in touch with Practice Manager, Lisa Matheson, in person, by phone or letter or with either of the Doctors.  We feel problems are better dealt with in the practice, but if there is a problem you wish to take up with an outside body, you may prefer to contact the South Australia Medical Board, PO Box 791, North Adelaide SA 5006, Phone (08) 8219 9800