Highclere Family Medical Practice

Policies and Appointments

Policy

Our mission at Highclere Family Medical Practice is to provide the highest standard of patient care in an environment that is conducive to the diagnosis and management of illness.

We pride ourselves in providing a service to all patients with dignity and respect. We’re committed to delivering the highest quality of medical care, with a professional team dedicated to providing excellence in patient care. We will do our utmost for promoting health, wellbeing and disease prevention to all patients.

Every effort will be made to accomodate your preferred time and choice of doctor. Longer consultation times are available. Interpreter services are also availbale at this practice. Emergencies will always be given priority.

Privacy Information

 

Your Personal Health Information and your Medical Record may be collected, used and disclosed for the following reasons:

·        For communicating relevant information with other treating doctors, specialists or allied health professionals
·        For follow up reminder / recall notices
·        For National/State or territory registers (eg. Immunisation data)
·        For State/Territory reminder systems, (eg cervical screening - pap smear reminders or familiar
         cancer registries).
·        Accounting / Medicare / Health Insurance procedures
·        Quality Assurance activities such as accreditation
·        For disease notification as required by law (eg infectious diseases)

·        For use by all doctors in this practice when consulting with you 

·        For legal related disclosure as required by a court of law (eg subpoena, court order, suspected child abuse)

·        For research purposes (de-identified, meaning you are not able to be identified from the information given)

If you have any concerns or wish to restrict access to your personal health information please discuss these with your doctor or receptionist. This practice adheres to principles of the RACGP Handbook for the Management of Health Information in Private Medical Practice and has a written policy, which is available to all patients for inspection.

 

Privacy Policy.

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Appointments

Appointments can be made by calling the practice on 9247 1522 or visit healthengine.com.au to book online.