Health Matters Medical Centre

Consultations are strictly by appointment. Emergency cases will be seen urgently. If you cannot attend your appointment, please telephone three hours beforehand to cancel to allow someone else to be seen. (A warning will be given to those patients who fail to do so and any further occurrences will incur a $30 fee)
Please inform the reception staff if you require privacy on arrival.

FEE SCHEDULE
The criteria for billing is as follows:-

Description of service Level A (short)  Fee $24-  M/C Rebate $15.70

Description of service Level B (standard) Fee $47-  M/C Rebate $34.30

Description of service Level C (long)  Fee $82-  M/C Rebate $65.20

You will be given a Medicare claim form with which to claim your rebate which can be done either by direct deposit into your bank account or by cash over the counter at your nearest Medicare office. We have EFTPOS facility available for your convenience. WE ENCOURAGE ALL PATIENTS TO REGISTER THEIR BANK DETAILS WITH MEDICARE FOR QUICK REFUND OF THEIR MONEY.
If the consultation with your doctor indicates that you will require minor surgery, you will be asked to book a half hour appointment. There will be a gap fee payment of $20.00 payable at the time of the procedure.

Patients presenting with complicated medical conditions, new patients to the practice, two or more issues for discussion or presenting with a Mental Health problem for the first time, should book a long appointment so that the appropriate time may be spent addressing such issues.

Antenatal clients will be bulk billed up to and including the six week check.

NON MEDICARE

Work Cover and Insurance visits are billed to the patients and it is their responsibility to ensure the account is paid. The first visit for such conditions will generally require a long consultation and will be billed accordingly. Once the practice is satisfied that a claim has been accepted then the accounts may be sent to the insurer. A claim number is not an acceptance of a claim, it is only an acknowledgement that the claim has received.

Medical examinations for employment and insurance, heavy vehicle/dangerous goods driving licences do not attract a Medicare rebate and will incur a fee of $99 (GST Inclusive)

We welcome any comments or suggestions you may have regarding your visit to Health Matters Medical Centre.