Policies and Appointments

Policy

Quality of Services

The Doctor is committed to undergo continue medical education and updates. The Surgery will be an accreditated practice as approved by the College of General Practitioners. The Surgery Staff are expected to care about their Patients. The Surgery is to use up-to-date and functional equipments.

Patient Care

We aim to care for our patients when they need our help. We respect all patients as individual persons with feelings. We respect all patients\' privacy and confidentiality.

Urgent cases

Urgently ill patients will be attended to first. This can cause delay for other patients. Pleae try to contact the Receptionist for an estimated waiting time.

Home Visits

Home visits are available to the patients who need it for medical reasons. When a visit is requested on the phone, the Doctor usually would like to speak to the caller to determine the reason and the degree of urgency.

Narcotics

We do not prescribe or provide narcotic drugs. All patients seeking narcotics wil be referred to the specialised centres or the General Hospital for treatment.

Appointments

Hours: Monday to Thursday : 8:30am to 1:00pm AND 3:30pm to 7:30pm
Friday & Saturday : 8:30am to 12:30pm only
Sunday & Public Holidays : Closed.

If possible, please ring the Surgery for an appointment. The number is : 07-33516122. Emergencies will always be given priorty and all patients are requested to phone the Surgery to confirm the time with the Receptionist just before the appointed time. Long consultations are available, so please ask the Receptionist if you require extra time.

Please ring the Surgery phone number for After Hours attention. A recorded message will instruct you where to ring. This service is covered either by Dr Yang or the Family Care Medical Services. The near by North West Private Hospital may also see patients from this Practice. Ring them first.