Yarraville Village Family Medical Centre

Policies and Appointments

Policy

WorkCover and TAC At present this practice does not manage WorkCover and TAC cases. If you wish we can refer you to a WorkCover/TAC specialist clinic.

Cancellation Policy

 

Due to the increasingly high demand for appointments, and frequent unavailability, it has become necessary to implement a cancellation policy. We require a minimum of 2 hours notice for cancellation of appointments. If patients fail to attend a scheduled appointment, or without minimum 2 hoursnotice, a letter will be forwarded outlining our cancellation policy.

Failure to attend a second appointment, without minimum 2 hours notice will incur a cancellation fee of $20.00, to be paid before any further appointments can be made. A third failure to attend will result in no further appointments to be made at this practice.

 

 

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Appointments

Our practice works by appointment only. Appointments are generally of 15 minutes duration, however longer appointments can be requested.

Appointments for the Completely Well Womens Clinic, and SkinScope Skin Scan are all  30 minutes.

There are some other services that require a longer appointment, such as care plans, and minor procedures.

To make an appointment you can contact our receptionists between 9:00and 5pm, Monday through Friday.