Policy
SUGGESTIONS/FEEDBACK
We are constantly striving to give you the best possible health care. The
practice has grown and changed with the community and is constantly
seeking to improve its services. Any suggestions or concerns you have
will be gratefully accepted. Feel free to talk with your doctor or
receptionist at any stage, or drop a letter into the Feedback box at
reception, or speak directly with Dr\'s Vicki Kotsirilos or Fred Karalis.
Practice Philosophy
Health, we believe, embraces the whole person. That is why we are
interested in your circumstances, thoughts and feelings and not just your
physical symptoms.
We will endeavour to provide you with, a clear and concise explanation
regarding your problems and our proposed solutions.
You are encouraged to participate in the planning of your treatment. In
that way we help you to manage your own wellbeing.
Nothing works for everyone, every time. We adapt our response to suit
each person and increase the chances of success by having access to
many different methods of treatment.
You will not be pressed to adopt beliefs and behaviours with which you
disagree. We encourage your feedback, in order to make that easier.
You will only be advised on matters within our area of expertise. When we
don\'t know, we will tell you.
In order to provide you with the highest quality of care, we actively pursue
continuing education and professional development.
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'description' => '<p>Your Care<br /><br />This practice is committed to providing comprehensive, whole person, general practice care to all individuals and families in this community. A common theme in this practice is the commitment to wholistic medicine by which we mean treating the whole person physically, mentally, emotionally and spiritually.<br /><br />We take into account the social context in which a person lives, works and relates. We work together with each person to allow healing to occur in the best possible way for that person.<br /><br />All our practitioners at this clinic are committed to their patients and their work. We work as a team to help people reach a state of well-being, joy, vitality and ease in all functions on all levels.<br /><br /><br />Services provided by this clinic include:<br /> <br />General Medical Care.<br /> <br /> Dental Health Care.<br /><br />Women\'s Health Care.<br /><br /> Acupuncture.<br /> <br />Muscular trigger point therapy.<br /><br /> Massage therapy.<br /><br />Counselling/Psychotherapy.<br /><br /> Lifestyle Advice.<br /> <br /> Preventive Medicine.</p>
<p>Environmental medicine.<br /> <br /> Sport\'s medicine.<br /> <br /> Herbal Medicine.<br /> <br /> Hypnosis.<br /> <br /> Nutritional Medicine.<br /> <br /> Pain Management.<br /> <br /> Stress Management.<br /> <br /> Meditation.<br /> <br /> Natural medicine.<br /><br />Hypnosis.</p>
<p>Travel medicine.</p>
<p>Vaccination.</p>',
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<p>
<b>
SUGGESTIONS/FEEDBACK
</b>
<p>
We are constantly striving to give you the best possible health care. The
practice has grown and changed with the community and is constantly
seeking to improve its services. Any suggestions or concerns you have
will be gratefully accepted. Feel free to talk with your doctor or
receptionist at any stage, or drop a letter into the Feedback box at
reception, or speak directly with Dr\'s Vicki Kotsirilos or Fred Karalis.
</p>
<p>
<b>
Practice Philosophy
</b>
<p>
Health, we believe, embraces the whole person. That is why we are
interested in your circumstances, thoughts and feelings and not just your
physical symptoms.
We will endeavour to provide you with, a clear and concise explanation
regarding your problems and our proposed solutions.
You are encouraged to participate in the planning of your treatment. In
that way we help you to manage your own wellbeing.
Nothing works for everyone, every time. We adapt our response to suit
each person and increase the chances of success by having access to
many different methods of treatment.
You will not be pressed to adopt beliefs and behaviours with which you
disagree. We encourage your feedback, in order to make that easier.
You will only be advised on matters within our area of expertise. When we
don\'t know, we will tell you.
In order to provide you with the highest quality of care, we actively pursue
continuing education and professional development.
</p>
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'description' => '<p>Your Care<br /><br />This practice is committed to providing comprehensive, whole person, general practice care to all individuals and families in this community. A common theme in this practice is the commitment to wholistic medicine by which we mean treating the whole person physically, mentally, emotionally and spiritually.<br /><br />We take into account the social context in which a person lives, works and relates. We work together with each person to allow healing to occur in the best possible way for that person.<br /><br />All our practitioners at this clinic are committed to their patients and their work. We work as a team to help people reach a state of well-being, joy, vitality and ease in all functions on all levels.<br /><br /><br />Services provided by this clinic include:<br /> <br />General Medical Care.<br /> <br /> Dental Health Care.<br /><br />Women\'s Health Care.<br /><br /> Acupuncture.<br /> <br />Muscular trigger point therapy.<br /><br /> Massage therapy.<br /><br />Counselling/Psychotherapy.<br /><br /> Lifestyle Advice.<br /> <br /> Preventive Medicine.</p>
<p>Environmental medicine.<br /> <br /> Sport\'s medicine.<br /> <br /> Herbal Medicine.<br /> <br /> Hypnosis.<br /> <br /> Nutritional Medicine.<br /> <br /> Pain Management.<br /> <br /> Stress Management.<br /> <br /> Meditation.<br /> <br /> Natural medicine.<br /><br />Hypnosis.</p>
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Appointments
Appointments
We use an appointment system to minimise waiting time. If you feel your problem is urgent or you need more than 15 minutes with your practitioner, please let our receptionist know at the time of booking your consultation. Every effort will be made to accommodate your preferred time.
To ensure your full treatment, it is essential that you are on time. We also request 24 hours notice of cancellation of an appointment. Less notice may attract a cancellation fee.
If you or a family member require an interpreter service, we can organise this for you.
Reminder System
Our practice is committed to preventive care. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be a part of this system, please let us know at reception.
