Policy
After Hours
Doctor is available for after hours attention from Monday to Saturday noon only by phoning 0418 155540.
From Saturday noon and Sunday emergencies should be
directed to Murwillumbah District Hospital Emergency
Department on 6672 0230.
Appointments and Home Visits
Usually 15 minutes is allocated per appointment but this could change if there have been emergencies or if the surgery is very busy.
Please let the receptionist know if you think you will need a longer consultation eg for counselling or if you have more than one problem to be dealt with.
If you are too sick to come to the surgery Doctor can visit you at home. Requests for house calls are best made before 10.00am. Please remember though that house calls are time consuming and that doctor could usually see three patients at the surgery in the time taken to visit one at home.Visits can also be arranged in nursing homes.
Requests for scripts without a visit
Prescriptions for medicines taken regularly can sometimes
be obtained by regular patients without seeing the doctor. Requests can be made by phone, letter or calling at the surgery. It is usually necessary that doctor have
at least 24 hours notice to deal with your request - a
script fee is charged (more for complex scripts)
Results of Tests
All patients are strenuously recommended to actively seek results of all tests.
You will be advised when and how to
obtain results.
Even when results are normal if you are concerned about your condition please
ensure a follow-up appointment
is made.
Please call AFTER 10.00am when seeking results.
Privacy Policy
Treetops Medical Practice is committed to providing quality health care for its patients. As a fundamental part of this commitment principals and staff of the practice, recognise the importance of ensuring that our patients are fully informed and involved in their health care.
Treetops Medical Practice is, as a health provider in the private sector, bound by the National Privacy Principles. These principles set the standards by which we handle personal information collected from our patients. A copy of these Principles is available for inspection at the reception desk.
We advise that as a patient of this practice you have rights of access to any information we hold concerning you. Should you wish to access this information please ask the receptionist.
Phone Calls to Doctor
Face to face consultation with the doctor is best
opportunity to disclose problems. However if you are
needing to talk to the Doctor, this can be done by
giving a message to the receptionist.
The message will be passed on to the Doctor and he
will either phone back or give a message for the
receptionist to phone you back
Notice (8): Undefined index: pracinfo_type_id [APP/View/Practices/info.ctp, line 27]Code Context <?php foreach ($infos as $nfo): ?>
<div class="content_area">
<?php if(isset($nfo['Pracinfo']['title']) && $nfo['Pracinfo']['title']!="" && $nfo['Pracinfo']['pracinfo_type_id']!=11){ ?>
$viewFile = '/var/www/directory.mydr.com.au/app/View/Practices/info.ctp'
$dataForView = array(
'bodyBG' => '#ddeaf5 url(/practice/acidgreen/images/body_bg.jpg) no-repeat center 0;',
'infos' => array(
(int) 0 => array(
'Pracinfo' => array(
[maximum depth reached]
)
),
(int) 1 => array(
'Pracinfo' => array(
[maximum depth reached]
)
)
),
'pracinfotype_url' => 'policy',
'infotype_name' => 'Policies and Appointments',
'practice' => array(
'Practice' => array(
'id' => '89',
'name' => 'Treetops Medical Practice',
'description' => 'Treetops Medical Practice is located peacefully in the trees on the second floor at 2 King St, Murwillumbah. We share the second floor with South Coast Radiology.
<p>
</p>
We strive to offer services in all aspects of General Practice from babies to the elderly. Solo GP, Dr Bob, strives to provide personal long term care.
<p>
</p>
Childhood immunisations are conveniently available at all times.
<p>
</p>
We strive to provide up to date resources to keep patients informed. Unique material and recommended links on all manner of medical subjects can be found at drbob.mydrsurgery.com.au.
<p>
</p>
Please use these and discuss any thoughts with Dr Bob
<p>
</p>',
'email' => 'drbob@treetopsmp.com.au',
'template_id' => null,
'status' => '1',
'full_address' => null,
'street_address1' => '12 Queen Street ',
'street_address2' => null,
'suburb' => 'MURWILLUMBAH',
'state' => 'NSW',
'postcode' => '2484',
'glatlng' => null,
'phone1' => '02 6672 5400',
'phone2' => '0418 155540',
'fax' => '02 6672 5383',
'imported_from' => 'HCP',
'approvedby_user_id' => null,
'imported_site_id' => '116311',
'files_path' => '89_queen_street_medical_centre',
'created' => null,
'modified' => null
),
'Template' => array(
'id' => null,
'color_id' => null,
'name' => null,
'created' => null,
'modified' => null
)
)
)
$bodyBG = '#ddeaf5 url(/practice/acidgreen/images/body_bg.jpg) no-repeat center 0;'
$pracinfotype_url = 'policy'
$infotype_name = 'Policies and Appointments'
$practice = array(
'Practice' => array(
'id' => '89',
'name' => 'Treetops Medical Practice',
'description' => 'Treetops Medical Practice is located peacefully in the trees on the second floor at 2 King St, Murwillumbah. We share the second floor with South Coast Radiology.
<p>
</p>
We strive to offer services in all aspects of General Practice from babies to the elderly. Solo GP, Dr Bob, strives to provide personal long term care.
<p>
</p>
Childhood immunisations are conveniently available at all times.
<p>
</p>
We strive to provide up to date resources to keep patients informed. Unique material and recommended links on all manner of medical subjects can be found at drbob.mydrsurgery.com.au.
<p>
</p>
Please use these and discuss any thoughts with Dr Bob
<p>
</p>',
'email' => 'drbob@treetopsmp.com.au',
'template_id' => null,
'status' => '1',
'full_address' => null,
'street_address1' => '12 Queen Street ',
'street_address2' => null,
'suburb' => 'MURWILLUMBAH',
'state' => 'NSW',
'postcode' => '2484',
'glatlng' => null,
'phone1' => '02 6672 5400',
'phone2' => '0418 155540',
'fax' => '02 6672 5383',
'imported_from' => 'HCP',
'approvedby_user_id' => null,
'imported_site_id' => '116311',
'files_path' => '89_queen_street_medical_centre',
'created' => null,
'modified' => null
),
'Template' => array(
'id' => null,
'color_id' => null,
'name' => null,
'created' => null,
'modified' => null
)
)
$practiceURL = '/treetops-medical-practice'
include - APP/View/Practices/info.ctp, line 27
View::_evaluate() - CORE/Cake/View/View.php, line 971
View::_render() - CORE/Cake/View/View.php, line 933
View::render() - CORE/Cake/View/View.php, line 473
Controller::render() - CORE/Cake/Controller/Controller.php, line 963
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 200
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167
[main] - APP/webroot/index.php, line 96
Appointments
Practice hours are
Mon, Tues 8.30am - 5.00pm.
Wed. 8.30am - 1.00pm.
Thurs, Fri. 8.30am - 5.00pm
We run an appointment system. Please telephone to make your appointment. Urgent medical problems will be dealt with promptly.
Please phone in advance if you can’t keep your appointment, so the time can be given to another person needing to see the doctor. Missed appointment fees are charged.
