The Travel Clinic / Caulfield Family Medical Practice

Policies and Appointments

Policy

Philosophy

The philosophy of this practice is to offer comprehensive and thoughtful medical care. We work hard to to keep up to date on the latest medical innovations and to bring you efficient personalised service.

Referrals to a consultant / specialist

In order to maintain the highest quality of care, we need to see you before referral to a specialist.

Telephoning your doctor

Although most problems are best dealt with in a personal consultation, a doctor will always be available during normal working hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires appointment, a return phone call from the practice, or urgent advice.

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Appointments

Consultation is by appointment. Urgent cases will of course be seen as soon as possible. For home visits, please call the practice in the morning. Surgery hours are 9.30am to 6.00pm Mon to Friday, with late appointments available until 7.00pm Mondays and Wednesdays. The practice is open Sundays and Public Holidays from 10.30 - 11.00am. After hours emergency visits are available by contacting us on our 24 hour pager on 9429 5677.