Policies and Appointments

Policy

Mission Statement:

 

Our mission is to provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness.

 

This Practice is committed to promoting health, wellbeing and disease prevention to all patients.  We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

Privacy Information

All your personal health information is kept safe and confidential.  Should you request access to your records, a written comment must be provided.  Please refer to our Privacy policy which is located in the waiting room or through our reception staff. 

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Appointments

Appointments are preferred for all consultations.  Standard appointment times are 15 minutes per patient. This is normally enough time for the doctor to discuss a couple of health problems, which may involve discussing a short history, carrying out a simple examination & prescribing medication. 

We ask if patients can inform our receptionists if they require a longer appointment, this will help keep our doctors on time & allow them to give your health issues the attention they deserve.

Some examples for longer appointments:

§ Minor procedures

§ Multiple patients (eg parent & children)

§ Mental Health Plans

§ Complex health problems

§ Immunisations

§ Pap smears

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