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'description' => '<p>DoctorDoctor, formerly the Australian Locum Medical Service (ALMS) was founded in 1969 with the objectives of providing a better quality of life to General Practitioners, by assisting them in the provision of after hours care to their patients. It has developed over many years to provide not only world class service to patients but also the opportunity for both local and overseas doctors to experience this challenging and rewarding workplace. </p>
<p>DoctorDoctor has been providing medical deputising services for General Practitioners in Melbourne for more than 50 years and is the first Medical Deputising Service (MDS) established in Melbourne, currently providing after-hours primary care for the patients of nearly 2,000 GPs. </p>
<p>DoctorDoctor utilises the extensive expertise and experience it has gained to provide General Practitioners and their patients with comprehensive and coordinated after hours care. Such long term experience in this challenging and ever changing industry enables the provision of unparalleled, professional, after-hours support.</p>
<p>For more information about medical deputising doctor positions, patient services and GP support, please visit our website www.doctordoctor.com.au. </p>',
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'content' => '<p> <strong><span style="text-decoration: underline;">PATHOLOGY RESULTS<br /></span></strong></p>
<p class="MsoNormal"> Patients are encouraged to see their own GP for necessary investigations to enhance continuity of care.</p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">It is DoctorDoctor policy that it is preferable for tests to be conducted by a patient’s usual GP, as follow up of results is more practical, or in the case of more urgent tests that emergency care providers may be more appropriate. If a DoctorDoctor doctor does instigate tests, the following policy is followed.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">1. The doctor that orders the test is responsible for the test.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">2. The doctor will always copy the GP on the request as extra insurance for follow up and for continuity of care acting as their deputy.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">3. DoctorDoctor FCM call management system records that a test has been initiated – when clinically significant, this is indicated also via FCM.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">4. DoctorDoctor administrative staff assists the doctor to ensure appropriate protocols are followed and assist them in meeting their obligation as the doctor that ordered the test.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">5. When results are received at the DoctorDoctor office:</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">a. the doctor that ordered the test is notified that the results can be viewed on the applicable docket number for the patient;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">b. the doctor reviews the result; </span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">c. the doctor will contact the patient when follow up is required and advise the office once this is completed;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">d.DoctorDoctor confirms that the patient’s usual GP has also received a copy of the test result;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">e. where the GP has not received a copy, DoctorDoctor staff forwards a copy and confirms receipt;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">f. a copy of the result and letter advising of the need for follow up is sent to the patient;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">g. the result is scanned and attached to the patient’s file in Documents (it must be noted in the Description box that the result has gone to the GP and emailed to the Deputising Doctor, dated and staff initialed. It is then also attached to the appropriate docket number);</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">h. where the DoctorDoctor doctor is not contactable and the GP has received the result, the GP is requested to follow up with their patient;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">i. where both the DoctorDoctor doctor and the patient’s regular GP is not available, the DoctorDoctor Medical Director is contacted to follow up on the results;</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">6. When clinical significant tests are requested by the doctor: </span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">a. if the results have not been received by DoctorDoctor within 5 days, DoctorDoctor administrative staff will contact the patient for follow up as to whether the tests have been conducted;</span></p>
<p class="MsoNormal" style="text-align: justify; text-indent: 36.0pt; line-height: 150%;"><span lang="EN">b. if the doctor has not been advised of the result of clinically significant tests within 5 days, the doctor will contact DoctorDoctor to initiate or verify that contact has been made with the patient for follow up.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN">It is DoctorDoctor policy that if a Deputising Doctor initiates testing of a patient, it is that Doctor’s responsibility to follow up on both the results of this testing and also that any recommendation to conduct clinically significant tests are followed up with the patient, if it has not been acted upon.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">It is very rare for Deputising doctors to review, act upon and incorporate in the medical record details of pathology results, diagnostic imaging reports and clinical correspondence, given DoctorDoctor ’ role as an afterhours medical deputising service providing episodes of care – in the interests of continuity of care, these details are generally referred immediately to the patient’s own GP. </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">In the very rare case where tests are commissioned, the Deputising Doctor makes a written request that the results are sent to the patient’s GP address and a copy to DoctorDoctor to enable review if the patients GP is unavailable to review test results. </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">There are two exceptions to this general rule: </span></p>
<p class="MsoListParagraphCxSpFirst" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">if the patient does not have a GP (but has been referred by DoctorDoctor to a GP member practice) and the matter is urgent; </span></p>
<p class="MsoListParagraphCxSpLast" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">if patient does have GP – but the matter is urgent and the GP member practice is not likely to open soon given, say, an extended public holiday period.</span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US"> In each of these cases, DoctorDoctor policy requires that the Deputising Doctor: </span></p>
<p class="MsoListParagraphCxSpFirst" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">urgently reviews the pathology results, diagnostic imaging reports and clinical correspondence; </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">calls the patient for a phone consultation or to arrange a follow up home visit consultation to discuss the results with the patient; </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">initiates any urgent follow up action required (as agreed with the patient); </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">incorporates the salient details of the pathology results, diagnostic imaging reports and clinical correspondence – as well as any further advice given to the patient in the consultation – in the medical record of the consultation; </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">where the patient does have a GP, and where necessary – the Deputising Doctor may call the GP using the GP’s afterhours contact telephone number (as provided to DoctorDoctor ); and </span></p>
<p class="MsoListParagraphCxSpLast" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><!--[if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;" lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">give the patient the pathology results, diagnostic imaging reports and clinical correspondence (if the Deputising Doctor is not with the patient, the Deputising Doctor sends the documents to the patient by secure mail). </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">If a report or test is sent by the pathology lab etc. to DoctorDoctor – DoctorDoctor day staff immediately contact the patient’s GP to inquire whether a copy has been received. If so, the results are sent to the patient by secure mail, along with a letter suggesting that for their own wellbeing that they contact their own GP as soon as possible to follow up such tests. If not, DoctorDoctor fax the results or if required contacts a courier immediately to deliver this test to the patient’s GP. DoctorDoctor then call the GP member practice to confirm receipt. DoctorDoctor is also utilising technology that enables copies of results (the original having gone to the patients GP) to be uploaded and attached to the patients consult record on our call management system. </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">If the patient does not have a GP, DoctorDoctor day staff contact the Deputising Doctor who attended the patient; the Deputising Doctor is required to review the results as soon as practicable. After review, any necessary notes are made to the patient’s medical record and the originals are sent to the patient. </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">If for some reason the Deputising Doctor who attended the patient is not available to review the results, the DoctorDoctor Medical Director or Medical Advisor is required to review the results as soon as practicable. After review, any necessary notes are made to the patient’s medical record and the originals are sent to the patient. </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">DoctorDoctor has also recently developed its customer relations software to provide visibility of the audit trail of investigations to our Deputising Doctor on the home screen of their individual login. This will enhance the ability of doctors to monitor the entire process personally, initial such review and initiate any further follow up as and when required. </span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">In the interests of continuity of care, the medical record of the consultation is sent by DoctorDoctor to the patient’s GP (or new GP, as the case may be) on the next business day. This report contains information regarding any investigations. </span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span lang="EN-US">In the circumstance where our Call Centre is contacted regarding urgent test results for the patients of one of our subscribing General Practice, the call centre staff will contact that practices afterhours emergency contact immediately and document that contact in our CRM system.. If they are unable to reach the nominated contact and the diagnostic company does not have a doctor to act on these results, one of our Deputising Doctors will be contacted to review the results and contact the patient concerned as appropriate.</span></p>
<h1>Telephone and electronic communications policy</h1>
<p class="MsoNormal" style="text-align: justify;"><strong>Emergencies</strong>: Where immediate attention is required, a Deputising Doctor takes calls (from the Operations Supervisor only – but not patients – for Deputising Doctor safety reasons the Deputising Doctor calls the patient directly – e.g. providing first aid advice over the phone while the patient is waiting for the ambulance to arrive.</p>
<p class="MsoNormal" style="text-align: justify;"><strong>Non-emergencies</strong>: DoctorDoctor Deputising Doctors provide telephone consultations to patients as soon as possible after they receive the patient’s details from the Operations Supervisor. DoctorDoctor requires that, for personal security and privacy reasons, a Deputising Doctor’s mobile phone number and other personal contact details never be given out to patients. If a patient asks to speak to a Deputising Doctor, this must be done through a Customer Service Officer. The Customer Service Officer takes down the patient’s details and then asks the Doctor to call the patient (either by calling the Doctor, or by sending the Doctor an encrypted message – or SMS text message with the patient contact details, and then confirming receipt). All callers to DoctorDoctor hear a recorded message advising them to contact 000 if they have an emergency before speaking with a call centre representative and Customer Service Officers will always ask patients if the matter is an emergency before putting them on hold.</p>
<p class="MsoNormal" style="text-align: justify;"><strong>Emergencies and potential emergencies </strong>– must be dealt with in accordance with the Call Triage and Referral Protocol.</p>
<p class="MsoNormal" style="text-align: justify;"><strong>If the patient calls DoctorDoctor with continuing medical concerns even after seeing a Doctor that same night/shift:</strong> Unless an emergency, the Operations Supervisor calls the same Deputising Doctor who previously attended the patient (wherever possible), to provide a further telephone and/or home visit consultation for the patient </p>
<p class="MsoNormal" style="text-align: justify;">A separate medical record is made by each Deputising Doctor for each such telephone consultation, confirming that they do in fact call each patient for this purpose. Where contact is not made, doctors will note the time of the unsuccessful attempt in the record of that patients consultation.</p>
<p class="MsoNormal" style="text-align: justify; line-height: 150%;"> </p>
<p class="MsoNormal" style="text-align: justify;">DoctorDoctor does not take patient bookings via email, however an auto generated reply is in placed on administrative emails that advises patients of this fact, provides the phone number to make bookings or contact administration during business hours and provides a timeframe for when any emails are likely to be replied to, that is within 3 business days.</p>
<p> <span style="text-decoration: underline;"><strong>COMPLAINTS</strong></span></p>
<p>We take patient concerns, suggestions and complaints seriously. Please write to, or contact our Client Service Manager Mr Andrew Crowley during business hours to discuss any matter. For matters to be dealt with outside this practice, please contact the following formal complaint body in Melbourne: Victorian Health Services Commissioner Level 26, 570 Bourke Street Melbourne, Vic 3000 Tel: 1300 582 113. E: hsc@health.vic.gov.au</p>
<p>If you are in Perth for matters to be dealt with outside this practice, please contact the following formal complaint body in Perth: The Office of Health Review;GPO Box B61;Perth WA 6838;Phone (08) 9323 0600<!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true" DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267"> <w:LsdException Locked="false" Priority="0" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Normal"></w:LsdException> <w:LsdException Locked="false" Priority="9" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="heading 1"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8"></w:LsdException> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 1"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 2"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 3"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 4"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 5"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 6"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 7"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 8"></w:LsdException> <w:LsdException Locked="false" Priority="39" Name="toc 9"></w:LsdException> <w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"></w:LsdException> <w:LsdException Locked="false" Priority="10" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Title"></w:LsdException> <w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"></w:LsdException> <w:LsdException Locked="false" Priority="11" SemiHidden="false" UnhideWhenUsed="fal</P></P></P></P></P></P></P><--></p>
<p>In Brisbane for matters to be dealt with outside this practice, please contact the following formal complaint body:</p>
<p>The Office of the Health Ombudsman</p>
<p>PO Box 13281</p>
<p>George Street Brisbane QLD 4003</p>
<p>Phone: 133 646</p>
<p>In Sydney for matters to be dealt with outside this practice, please contact the following formal complaint body:</p>
<p>Health Care Complaints Commission</p>
<p>Level 13, 323 Castlereagh Street (corner of Hay St)</p>
<p>Sydney NSW 2000</p>
<p>Phone: 1800 043 159</p>',
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'content' => '<p style="font-family: 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 12px; line-height: 18px;"><strong style="line-height: 1.5em;"> </strong><strong style="text-align: center; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px;"><span style="font-size: 14.0pt; line-height: 115%; font-family: 'Arial','sans-serif';">Privacy Policy</span></strong></p>
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<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Sonic Clinical Services Pty Ltd (ABN 13 083 519 377), a division of Sonic Healthcare Limited (ABN 24 004 196 909) (</span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">Sonic</span></strong><span style="color: #231f20;" lang="EN-US">), is committed to ensuring the privacy and confidentiality of your personal information.</span></p>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 10.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">The Sonic Clinical Services group includes the Australian businesses trading as IPN Medical Centres, Australian Skin Cancer Clinics, <strong>DoctorDoctor,</strong> Sonic Nurse Connect and Sonic HealthPlus.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">In this document, Sonic Clinical Services Pty Ltd is variously referred to as </span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">Sonic Clinical Services, Us </span></strong><span style="color: #231f20;" lang="EN-US">and </span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">We</span></strong><span style="color: #231f20;" lang="EN-US">.</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 15.55pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">This Privacy Policy </span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">(Policy) </span></strong><span style="color: #231f20;" lang="EN-US">intends to clearly describe how Sonic Clinical Services handles your personal information, including its collection, use, disclosure and security, and any personal information that we collect through our website(s).</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 19.4pt; margin-bottom: .0001pt; margin-left: 5.5pt; text-align: justify; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">SonicClinicalServicescomplieswiththePrivacyAct1988(Cth)</span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">(PrivacyAct)</span></strong><span style="color: #231f20;" lang="EN-US">,theassociatedAustralianPrivacyPrinciples</span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">(APPs) </span></strong><span style="color: #231f20;" lang="EN-US">and state or territory legislation that governs how private sector health service providers should handle your personal information, including, but not limited to, healthinformation.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">From time to time, we may amend this Policy, in whole or part, at our sole discretion.</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 22.95pt; margin-bottom: .0001pt; margin-left: 5.5pt; text-align: justify; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Any changes to this Policy will be effective immediately upon posting the revised Policy on our website(s). We will deem that you have agreed to such changes if you continue to access our services following any changes. If you do not accept the terms of this Policy, as amended from time to time, in whole or part, you must not access our services, including our website(s).</span></p>
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<h1><span style="color: #033573;" lang="EN-US">Consent</span></h1>
<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Sonic Clinical Services is committed to ensuring that any personal information we collect is obtained lawfully, transparently and with your consent, whenever it is practical for us to do so.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 7.05pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">By providing personal information to us, you consent to us collecting, using and disclosing your personal information as described in this Policy.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 10.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">In some circumstances, where it is not reasonable or practical for us to collect this information directly from you, </span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">responsible persons </span></strong><span style="color: #231f20;" lang="EN-US">(for example, a spouse or partner, close family member, emergency contact or enduring medical power of attorney) may consent on your behalf.</span></p>
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<h1><span style="color: #033573;" lang="EN-US">Collection of personal information</span></h1>
<p class="MsoBodyText" style="margin-top: .15pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 9.0pt; font-family: 'Aileron Bold'; mso-hansi-font-family: 'Aileron Light';" lang="EN-US"> </span></strong></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Who does Sonic Clinical Services collect personal information about?</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 24.4pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We may collect personal information from patients, healthcare professionals, employees, contracted service providers, students, trainees, suppliers and other individuals with whom we engage in the course of our usual business operations.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 9.35pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">You are not required to provide personal information to us. However, if the information you provide to us is incomplete or inaccurate, the services we provide to you may be affected.</span></p>
<p class="MsoBodyText" style="margin-top: .5pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">How do we collect personal information?</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 7.05pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We will usually collect your personal information directly from you or by email, telephone, written correspondence or via our website(s). Where it is not reasonable or practical for us to collect this information directly from you, we may need to collect information about you from a third party. We may also collect information from a third party where your health may be at risk, and we need your personal information to provide you with emergency medical treatment.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">The third parties from whom we may collect your personal information include:</span></p>
<p class="MsoListParagraph" style="margin-top: 5.7pt; margin-right: 12.9pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">otherhealthserviceproviders,includinghealthcareprofessionals,hospitals,clinicsandotherpathologypracticesiftheyhave referred you to us or are involved in your care. <span style="letter-spacing: -.15pt;">(Your </span>doctor will generally explain why they are collecting the information and where it isgoing.)</span></p>
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<p class="MsoListParagraph" style="margin-top: .2pt; margin-right: 36.6pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">theMyHealthRecordprogramoperatedbytheAustralianCommonwealthDepartmentofHealth,ifyouhavechosento participate</span></p>
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<h2 style="margin-top: 2.9pt;"><a name="_bookmark1"></a><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">What types of information do we collect and hold?</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">The type of personal information we collect about you depends on who you are, our relationship with you and the nature of our interaction with you.</span></p>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">The personal information we collect about you will include only the information that is necessary or required:</span></p>
<p class="MsoListParagraph" style="margin-top: 5.7pt; margin-right: 44.6pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">toprovideyouwithservices(including,inthecaseofpatients,coordinatingandcommunicatingwithyourhealthcare providers)</span></p>
<p class="MsoListParagraph" style="line-height: 10.75pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">for us to engage with you in the usual course of ourbusiness</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">for administrative and internal business purposes related to the services we provide toyou.</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">The personal information we collect may include:</span></p>
<p class="MsoListParagraph" style="margin-top: 5.7pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">your name, age, gender, date of birth, contactdetails</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; margin-right: 19.55pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">informationrelatingtoyourlifestyleandmedicalhistoryrelevanttoprovidinghealthcareservices(suchasyourmedications, diagnostic tests and treatments, family medical history, occupational history, genetic or biometric information and copies of correspondence to and from your healthcareproviders)</span></p>
<p class="MsoListParagraph" style="margin-right: 34.25pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">relevantgovernmentandinsuranceidentifiers(suchasyourMedicarenumberorprivatehealthinsurancedetails),when necessary for billing or other administrativepurposes</span></p>
<p class="MsoListParagraph" style="line-height: 10.75pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">personal information collected in the form of clinical images andsamples</span></p>
<p class="MsoListParagraph" style="margin-top: .15pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">records of our past engagement withyou</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; margin-right: 7.95pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">any information relating to your employment (if you are a Sonic Clinical Services team member), including employment histories,applications,pre-employmentchecks,qualifications,trainingrecordsandinformationrequiredbylaws,regulationsor standards</span></p>
<p class="MsoListParagraph" style="line-height: 10.75pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">paymentdetails</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">other information, occasionally including religion and ethnicity, that may be relevant in our dealings withyou.</span></p>
<p class="MsoBodyText" style="margin-top: .1pt;"><span style="font-size: 13.0pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Anonymity and pseudonymity</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">You may deal with us anonymously or by using a pseudonym:</span></p>
<p class="MsoListParagraph" style="margin-top: 5.7pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">unlessitisimpracticableforustodoso,orunlesswearerequiredorauthorisedbylawtoonlydealwithidentifiedindividuals</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; margin-right: 20.15pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">ontheunderstandingthatdoingsomaymeanthatwemaynotbeabletoprovidecertainservicestoyou,eitheratourusual standard, or atall.</span></p>
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<h1><span style="color: #033573;" lang="EN-US">How does Sonic Clinical Services use your information?</span></h1>
<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 7.05pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We will not use or disclose your personal information for any purpose other than the primary purpose for which it was collected (or a related secondary purpose). The exceptions to this are if you have consented to another purpose, or if we are permitted/required to do so by law, which may include:</span></p>
<p class="MsoListParagraph" style="margin-top: 5.45pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">to coordinate and/or communicate with healthcare providers involved in yourcare</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">toprocureadditionalhealthcareservicesonyourbehalf(suchasreferralstootherprovidersorobtainingsecondopinions)</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; margin-right: 14.3pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">toconductactivitiesrelatedtoqualityassurance/improvementprocesses,accreditation,audits,riskandclaimsmanagement, patient satisfaction surveys and staff education andtraining</span></p>
<p class="MsoListParagraph" style="margin-right: 26.65pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">toliaisewithyourhealthfund,insurer,Medicare,DepartmentofVeterans’Affairs,DepartmentofHealthoranotherpayeror contractor ofservices</span></p>
<p class="MsoListParagraph" style="line-height: 10.75pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">tofulfilregulatoryandpublichealthrequirements,includingliaisingwithregulatoryorhealthauthorities,asrequiredbylaw</span></p>
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<p class="MsoListParagraph" style="line-height: 10.75pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">to handle a complaint or respond to anticipated or existing legalactions</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; margin-right: 11.0pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">to obtain feedback about our services or provide advice or information to you about products, services, treatment options and clinical trials that are relevant toyou</span></p>
<p class="MsoListParagraph" style="line-height: 10.75pt; mso-line-height-rule: exactly; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">for billing andpayments</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">to engage you (as a contractor) to provide products or services tous</span></p>
<p class="MsoListParagraph" style="margin-top: .2pt; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">to consider your application for employment withus.</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">In addition, we may de-identify and/or aggregate the personal information that we collect to carry out clinical research, quality assurance or analytics relating to customer service, health outcomes and other business activities.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 34.0pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Sonic Clinical Services may use electronic processes when using your personal information as specified above. We may link, combine or share personal information about you in various databases created by any of Sonic Clinical Services’s businesses.</span></p>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">We will not seek your consent to use your personal information for the above purposes.</span></p>
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<h2 style="margin-top: 2.9pt;"><a name="_bookmark2"></a><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Use of personal information for direct marketing</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 13.2pt; margin-bottom: .0001pt; margin-left: 5.5pt; text-align: justify; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Wemayuseyourpersonalinformationformarketingthatisdirectlyrelatedtoourservices,incompliancewithapplicablelaws,such as the Privacy Act 1988 (Cth) and Spam Act 2003 <span style="letter-spacing: -.15pt;">(Cth). </span>We may engage third parties, under contract, to provide marketing services on ourbehalf.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 4.6pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">You may advise us that you do not wish to receive direct marketing from us at any time by contacting us or by using the opt-out facilities provided in our client registration processes, informed consent procedures and the marketing communications you receive.</span></p>
<p class="MsoBodyText"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
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<h1><span style="color: #033573;" lang="EN-US">Disclosure of personal information to third parties</span></h1>
<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 13.45pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">When providing services to you or otherwise engaging with you, we may disclose your personal information to trusted third parties, including:</span></p>
<p class="MsoListParagraph" style="margin-top: 5.45pt; margin-right: 15.6pt; margin-bottom: .0001pt; margin-left: 28.15pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">healthcareserviceprovidersorotherrelevantpartiesinvolvedinyourcareorrequestingservicesonyourbehalf(includingto obtain second opinions or make referrals, on your behalf, for specialist medicalservices)</span></p>
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<p class="MsoListParagraph" style="margin-right: 38.0pt; line-height: 101%; mso-list: l0 level1 lfo1; tab-stops: 28.2pt;"><!--[if !supportLists]--><span style="font-size: 9.0pt; line-height: 101%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #aeb3ce; mso-font-width: 156%;" lang="EN-US"><span style="mso-list: Ignore;">▪<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">approvedandtrustedcontractorsengagedinprovidingprofessionalservices(suchasdebtcollection,informationand communication technology providers, specialist clinicalservices).</span></p>
<p class="MsoBodyText" style="margin-top: 5.4pt; margin-right: 10.9pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Where we outsource any of our services or hire contractors to perform professional services, we will require them, under contract, to comply with the Privacy Act, or other relevant privacy legislation and, where applicable, our Privacy Policy.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 7.05pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We <span style="letter-spacing: -.15pt;">may </span>use <span style="letter-spacing: -.15pt;">electronic </span>processes <span style="letter-spacing: -.15pt;">to </span>disclose your personal <span style="letter-spacing: -.15pt;">information </span>as specified <span style="letter-spacing: -.1pt;">above, </span><span style="letter-spacing: -.15pt;">where available </span>or <span style="letter-spacing: -.15pt;">relevant. </span>Where we use document <span style="letter-spacing: -.15pt;">automation </span>technologies <span style="letter-spacing: -.15pt;">to </span>disclose your personal <span style="letter-spacing: -.15pt;">information (such </span>as <span style="letter-spacing: -.15pt;">to generate appointment </span>bookings, <span style="letter-spacing: -.15pt;">referrals, results </span>or <span style="letter-spacing: -.15pt;">e-scripts), </span>we will only disclose your <span style="letter-spacing: -.15pt;">information to </span><span style="letter-spacing: -.1pt;">the </span><span style="letter-spacing: -.15pt;">extent reasonably </span>necessary and only <span style="letter-spacing: -.15pt;">for </span><span style="letter-spacing: -.1pt;">the </span>purposes specified <span style="letter-spacing: -.15pt;">above.</span></span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">We will not seek your additional consent to disclose your personal information for the purposes described above.</span></p>
<p class="MsoBodyText" style="margin-top: .15pt;"><span style="font-size: 13.0pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">My Health Record</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 10.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">If you choose to participate in the My Health Record program operated by the Commonwealth Department of Health, we may access the personal information it contains. We may also disclose your personal information by uploading your health information electronically to the My Health Record system if requested to do so.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">If you do not want us to access personal information stored in your My Health Record or upload health information to it, you may opt out or choose to modify access controls within the My Health Record system.</span></p>
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<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Cross-border disclosure</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 4.6pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We may enter into arrangements with other related entities or third parties outside of Australia to store, access or use data we collect, including personal information, in order to provide services to us (such as data processing, analysis, interpretation or the performance of specialised tests). In such cases, we will take reasonable steps to ensure that the third parties do not breach the APPs, including by requiring that the third party has information security measures and information handling practices in place that are of an acceptable standard and approved by us.</span></p>
<p class="MsoBodyText" style="margin-top: 5.4pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">The countries in which the recipients are likely to be located include, but are not limited to, those countries where the Sonic Clinical Services group operates (New Zealand, USA, UK, Germany, Switzerland and Belgium).</span></p>
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<h1><span style="color: #033573;" lang="EN-US">Website</span></h1>
<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">When you use our website(s), we do not identify you as an individual user and do not collect personal information about you, unless you specifically provide this to us.</span></p>
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<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 5.35pt; margin-bottom: .0001pt; margin-left: 5.5pt; text-align: justify; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Our website(s) and our email communications may contain links to third-party websites. We do not control third-party websites or any oftheircontentandifyouvisitthesewebsites,theywillbegovernedbytheirowntermsofuse(includingprivacypolicies).<span style="letter-spacing: -.2pt;">You</span>should satisfy yourself of the personal information handling policies of third-party websiteoperators.</span></p>
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<p class="MsoBodyText" style="margin-top: .5pt;"><span style="font-size: 4.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h1 style="margin-top: 4.1pt;"><a name="_bookmark3"></a><span style="color: #033573;" lang="EN-US">Protecting your personal information</span></h1>
<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We take the protection of your personal information seriously and take all reasonable steps to ensure the information that we collect, use and disclose is accurate, secure and protected from misuse and loss and from unauthorised access, modification or disclosure.</span></p>
<p class="MsoBodyText" style="margin-top: .5pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Accuracy</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 17.75pt; margin-bottom: .0001pt; margin-left: 5.5pt; text-align: justify; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Wewilltakereasonablestepstoensurethatthepersonalinformationwecollect,useordiscloseisaccurate,completeandcurrent. <span style="letter-spacing: -.35pt;">To </span>assist us, please ensure that the information you provide to us is accurate, up-to-date and complete, and let us know when your personal informationchanges.</span></p>
<p class="MsoBodyText" style="margin-top: .45pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Security</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 9.6pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We will take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We use technologies and processes including, but not limited to, access controls, network firewalls, encryption and physical security measures to protect your privacy. We regularly review our information security processes to ensure they continue to offer an appropriate level of protection for your information.</span></p>
<p class="MsoBodyText" style="margin-top: .45pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Retention</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 10.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">When we no longer need your personal information for the purposes described in the Policy, and we are not required to retain it under relevant accreditation standards or law, we will destroy or permanently de-identify it.</span></p>
<p class="MsoBodyText" style="margin-top: .5pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Notification</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 10.15pt; margin-bottom: .0001pt; margin-left: 5.5pt; text-align: justify; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Ifwebecomeawarethatunauthorisedaccessordisclosureofyourinformationhasoccurredandthereisalikelyriskofseriousharm associated with that unauthorised access or disclosure, we will notify you promptly and provide you with a recommended course of action wherenecessary.</span></p>
<p class="MsoBodyText"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
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<tbody>
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<td width="56" height="0"> </td>
</tr>
<tr>
<td> </td>
<td><img src="file:///C:/Users/ddrnxr/AppData/Local/Temp/msohtmlclip1/01/clip_image001.gif" alt="" width="682" height="2" /></td>
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<p class="MsoBodyText" style="margin-top: .05pt;"><span style="mso-ignore: vglayout;"></span><!--[endif]--><!--[if gte vml 1]></o:wrapblock><![endif]--></p>
<h1><span style="color: #033573;" lang="EN-US">Access to, and correction of, your personal information</span></h1>
<p class="MsoBodyText" style="margin-top: .15pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 9.0pt; font-family: 'Aileron Bold'; mso-hansi-font-family: 'Aileron Light';" lang="EN-US"> </span></strong></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Access</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">You have the right to request access to the personal information about you which we hold.</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 24.25pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">We will provide you with access to your information, unless there is a reason under the Privacy Act or other relevant law to refuse or limit such access, such as if we reasonably believe that giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; or giving access would have an unreasonable impact on the privacy of other individuals.</span></p>
<p class="MsoBodyText" style="margin-top: 5.4pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">You may request access to the personal information we hold about you by contacting our Privacy Officer (see below).</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 39.1pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">To protect your privacy, we will need you to verify your identity before providing access to your information. We may recover reasonable costs associated with supplying this information to you.</span></p>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 7.05pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">In the specific case of obtaining access to your pathology or radiology results, the preferred method is in consultation with your treating practitioner so that complex clinical information can be explained to you within the context of your individual circumstances.</span></p>
<p class="MsoBodyText" style="margin-top: .45pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2 style="margin-top: .05pt;"><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Correcting your personal information</span></strong></h2>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt;"><span style="color: #231f20;" lang="EN-US">You have the right to request an amendment to the information we hold, should you believe it to be inaccurate.</span></p>
<p class="MsoBodyText" style="margin-top: 5.7pt; margin-right: 0cm; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">If we are satisfied that any part of the information we hold about you is inaccurate, incomplete, out of date, misleading or irrelevant, having regard for the purpose for which it is held, we will take reasonable steps to amend that information.</span></p>
<p class="MsoBodyText" style="margin-top: 5.45pt; margin-right: 10.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">If we do not agree to change your personal information in accordance with your request, we will permit you to make a statement of the requested changes and we will enclose this with your personal information.</span></p>
<p class="MsoBodyText" style="margin-top: 5.5pt; margin-right: 20.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">Should you wish to request changes to your personal information held by us, you can ask for our Privacy Officer (see below), who can give you more detailed information about our correction procedure.</span></p>
</div>
<p class="MsoNormal" style="margin: 6pt 0cm;"><span style="font-size: 11.0pt; line-height: 101%; font-family: 'Aileron Light'; mso-fareast-font-family: 'Aileron Light'; mso-bidi-font-family: 'Aileron Light'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: EN-US;" lang="EN-US"><br style="page-break-before: always; mso-break-type: section-break;" clear="all" /> </span></p>
<p class="MsoBodyText" style="margin-left: 5.35pt; line-height: 1.0pt; mso-line-height-rule: exactly;"><!--[if mso & !supportInlineShapes & supportFields]><span lang=EN-US
style='font-size:1.0pt;mso-bidi-font-size:9.0pt'><span style='mso-element:field-begin;
mso-field-lock:yes'></span><span style='mso-spacerun:yes'> </span>SHAPE <span
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lang=EN-US style='font-size:1.0pt;mso-bidi-font-size:9.0pt'><v:shape id="_x0000_i1026"
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<p class="MsoBodyText" style="margin-top: .5pt;"><span style="font-size: 4.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h1 style="margin-top: 4.1pt;"><a name="_bookmark4"></a><span style="color: #033573;" lang="EN-US">Contacting Sonic Clinical Services about privacy issues and complaints</span></h1>
<p class="MsoBodyText" style="margin-top: 10.05pt; margin-right: 10.65pt; margin-bottom: .0001pt; margin-left: 5.5pt; line-height: 101%;"><span style="color: #231f20;" lang="EN-US">If you have comments or concerns relating to this Policy, or wish to make a complaint about our handling of your personal information, please contact our Privacy Officer. We may need to verify your identity and ask for further details to investigate and respond to your concern or complaint. We will aim to respond to you within a reasonable time and generally within 21 days.</span></p>
<p class="MsoBodyText" style="margin-top: .5pt;"><span style="font-size: 12.5pt; mso-bidi-font-size: 9.0pt;" lang="EN-US"> </span></p>
<h2><strong style="mso-bidi-font-weight: normal;"><span style="color: #747ea9;" lang="EN-US">Sonic Clinical Services Privacy Officer contact details</span></strong></h2>
<p class="MsoBodyText"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.0pt; font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light';" lang="EN-US"> </span></strong></p>
<p class="MsoBodyText" style="margin-top: .45pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 8.5pt; mso-bidi-font-size: 9.0pt; font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light';" lang="EN-US"> </span></strong></p>
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<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 63.25pt;">
<td style="width: 56.9pt; border: none; border-bottom: solid #231F20 1.0pt; mso-border-bottom-alt: solid #231F20 .25pt; padding: 0cm 0cm 0cm 0cm; height: 63.25pt;" valign="top" width="76">
<p class="TableParagraph" style="margin-left: 4.0pt; line-height: 10.15pt; mso-line-height-rule: exactly;"><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; font-family: Aileron; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">Address</span></p>
</td>
<td style="width: 187.3pt; border: none; border-bottom: solid #231F20 1.0pt; mso-border-bottom-alt: solid #231F20 .25pt; padding: 0cm 0cm 0cm 0cm; height: 63.25pt;" valign="top" width="250">
<p class="TableParagraph" style="margin-left: 9.45pt; line-height: 10.15pt; mso-line-height-rule: exactly;"><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">The Privacy Officer,</span></p>
<p class="TableParagraph" style="margin-top: .2pt; margin-right: 70.65pt; margin-bottom: .0001pt; margin-left: 9.45pt; line-height: 101%;"><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; line-height: 101%; color: #231f20;" lang="EN-US">Sonic Clinical Services Level 21, Grosvenor Place, 225 George St,</span></p>
<p class="TableParagraph" style="margin-left: 9.45pt; line-height: 10.75pt; mso-line-height-rule: exactly;"><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; color: #231f20;" lang="EN-US">Sydney NSW 2000</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 1; height: 32.75pt;">
<td style="width: 56.9pt; border: none; border-bottom: solid #231F20 1.0pt; mso-border-top-alt: solid #231F20 .25pt; mso-border-bottom-alt: solid #231F20 .25pt; padding: 0cm 0cm 0cm 0cm; height: 32.75pt;" valign="top" width="76">
<p class="TableParagraph" style="margin-top: .2pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 10.5pt; mso-bidi-font-size: 11.0pt; font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light';" lang="EN-US"> </span></strong></p>
<p class="TableParagraph" style="margin-left: 4.0pt;"><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt; font-family: Aileron; mso-hansi-font-family: 'Aileron Light'; color: #231f20;" lang="EN-US">Email</span></p>
</td>
<td style="width: 187.3pt; border: none; border-bottom: solid #231F20 1.0pt; mso-border-top-alt: solid #231F20 .25pt; mso-border-bottom-alt: solid #231F20 .25pt; padding: 0cm 0cm 0cm 0cm; height: 32.75pt;" valign="top" width="250">
<p class="TableParagraph" style="margin-top: .1pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 10.5pt; mso-bidi-font-size: 11.0pt; font-family: 'Aileron SemiBold'; mso-hansi-font-family: 'Aileron Light';" lang="EN-US"> </span></strong></p>
<p class="TableParagraph" style="margin-left: 9.45pt;"><span lang="EN-US"><a href="mailto:privacy@scs.com.au"><span style="font-size: 9.0pt; mso-bidi-font-size: 11.0pt',
'img' => null,
'pracinfo_type_id' => '5'
)
),
(int) 2 => array(
'Pracinfo' => array(
'title' => 'Appointments',
'content' => '<p>Patients may request to book an after hours home visit consult from 6pm Monday to Friday, from 12 noon Saturday and all day Sunday and public Holidays.</p>'
)
)
)
$pracinfotype_url = 'policy'
$infotype_name = 'Policies and Appointments'
$practice = array(
'Practice' => array(
'id' => '780',
'name' => 'doctordoctor',
'description' => '<p>DoctorDoctor, formerly the Australian Locum Medical Service (ALMS) was founded in 1969 with the objectives of providing a better quality of life to General Practitioners, by assisting them in the provision of after hours care to their patients. It has developed over many years to provide not only world class service to patients but also the opportunity for both local and overseas doctors to experience this challenging and rewarding workplace. </p>
<p>DoctorDoctor has been providing medical deputising services for General Practitioners in Melbourne for more than 50 years and is the first Medical Deputising Service (MDS) established in Melbourne, currently providing after-hours primary care for the patients of nearly 2,000 GPs. </p>
<p>DoctorDoctor utilises the extensive expertise and experience it has gained to provide General Practitioners and their patients with comprehensive and coordinated after hours care. Such long term experience in this challenging and ever changing industry enables the provision of unparalleled, professional, after-hours support.</p>
<p>For more information about medical deputising doctor positions, patient services and GP support, please visit our website www.doctordoctor.com.au. </p>',
'email' => 'info@doctordoctor.com.au',
'template_id' => '4',
'status' => '1',
'full_address' => null,
'street_address1' => 'Suite 2, Level 41',
'street_address2' => '600 Bourke Street',
'suburb' => 'Melbourne',
'state' => 'VIC ',
'postcode' => '3000 ',
'glatlng' => '',
'phone1' => '132660',
'phone2' => '',
'fax' => '',
'imported_from' => 'FGP',
'approvedby_user_id' => null,
'imported_site_id' => '1900',
'files_path' => '780_australian_locum_medical_service',
'created' => null,
'modified' => '2021-12-09 12:41:25'
),
'Template' => array(
'id' => '4',
'color_id' => '3',
'name' => 'Purple',
'created' => '2012-06-06 10:39:08',
'modified' => '2012-06-06 10:39:08'
)
)
$practiceURL = '/doctordoctor'
$nfo = array(
'Pracinfo' => array(
'title' => 'Appointments',
'content' => '<p>Patients may request to book an after hours home visit consult from 6pm Monday to Friday, from 12 noon Saturday and all day Sunday and public Holidays.</p>'
)
)
include - APP/View/Practices/info.ctp, line 27
View::_evaluate() - CORE/Cake/View/View.php, line 971
View::_render() - CORE/Cake/View/View.php, line 933
View::render() - CORE/Cake/View/View.php, line 473
Controller::render() - CORE/Cake/Controller/Controller.php, line 963
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 200
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167
[main] - APP/webroot/index.php, line 96