Policies and Appointments

Policy

APPOINTMENTS

APPOINTMENTS are normally required; Urgent problems will be dealt with promptly. Phone 9763 9799 for appointments during Surgery Hours (see below).

HOME VISITS

HOME VISITS are made where necessary after assessment by the doctor. Please let the receptionist know if you require this.

AFTER HOURS

AFTER HOURS urgent medical attention is available by paging the doctor who is on call, on 9483 4686. Dr Reed or Dr Sinclair will be available to patients of the practice for URGENT medical problems only. After hours visits are $110 ($128 after 11pm). Alternatively, if you prefer, you may attend one of the local casualty departments or dial 000 for an ambulance.

LONG CONSULTATIONS

LONG CONSULTATIONS are available. Please advise the receptionist when making your appointment if you require extra time.

PAYMENT

Payment on the day is normally required. If you are having difficulties paying your fees, please feel free to discuss this with the receptionist. Bulk-Billing is available for Pensioner and Health Care cardholders during office hours only.

SCRIPTS over the Phone

Scripts issued over the phone may incur a fee of $8.80 and no repeats will be given. It is usual for patients to attend for review when a script is due.

SURGERY HOURS

Surgery Hours: Monday to Friday: 9am - 1pm and 2pm - 6:30pm; WE ARE NOW OPEN LATE ON MONDAY & THURSDAY UNTIL 8:30pm; Saturday: 9am - 1pm; Sundays & Public Holidays: CLOSED

RESULTS

To avoid confusion, results will usually be given only personally at a subsequent consultation, unless prior arrangement with the Doctor has been made.

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Appointments

APPOINTMENTS are normally required; Urgent problems will be dealt with promptly.

Phone 9763 9799 for appointments during Surgery Hours:

Monday to Friday: 9am - 1pm and 2pm - 6:30pm
WE ARE NOW OPEN LATE ON MONDAY & THURSDAY UNTIL 8:30pm
Saturday: 9am - 1pm
Sundays & Public Holidays: CLOSED


HOME VISITS are made where necessary after assessment by the doctor. Please let the receptionist know if you require this.

LONG CONSULTATIONS are available. Please advise the receptionist when making your appointment if you require extra time.

AFTER HOURS urgent medical attention is available by paging the doctor who is on call, on 9483 4686.

Dr Reed or Dr Sinclair will be available to patients of the practice for URGENT medical problems after hours. Phone 9483-4686 to page whichever doctor is on call. After hours visits are $110 ($128 after 11pm). Alternatively, if you prefer, you may attend one of the local casualty departments or dial 000 for an ambulance.