Policies
Phone calls to Doctors
In an effort to maintain patient confidentiality and to minimise disruption, Doctors do not accept phone calls when in consultation except if it is an emergency. They may accept calls between consultations but will usually call the patient back.
Home Visits
Home visits may be arranged for patients living within a reasonable distance from the practice who are too ill to travel, have no means of transport or who are disabled. Emergency home visits may not be possible during surgery hours, in which case an ambulance should be called.
Recalls and Reminders
Please advise the Receptionist if you would like to be involved in reminder systems: i.e. for blood tests, follow-up procedures, diabetic management, asthma management etc. This service can be arranged for you.
After Hours Medical Care
If you require urgent medical treatment outside of practice hours, you may contact Sydney Medical Services on 02 8724 6300 and they will arrange for a Doctor to visit you at your home. Alternatively you may attend Westmead Hospital.
Privacy Policy
Patient records are stored on the computer that may only be accessed by Doctors and staff at PBB Health Centre. Patient’s health information and personal details remain strictly confidential and are only released to other health professionals or for research purposes (if the patient’s written consent is obtained).
Billing
The General Practitioners at PBB Health Centre bulk-bill. Please bring your Medicare card, and any Healthcare/Pension card with you when attending our practice. There may be a cost associated with services such as medical examinations for employers and some pathology tests if you are referred to a specialist. Visits to the practice nurses are free. Out of pocket costs are associated with visits to our midwives and lactation consultants. Ask our receptionist for details.
Feedback
The Doctors and staff at PBB Health Centre welcome any feedback, whether positive or negative. Feedback may be placed in the suggestion box located in the waiting room.
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<h3>Phone calls to Doctors</h3>
<p>In an effort to maintain patient confidentiality and to minimise disruption, Doctors do not accept phone calls when in consultation except if it is an emergency. They may accept calls between consultations but will usually call the patient back.</p>
<h3>Home Visits</h3>
<p>Home visits may be arranged for patients living within a reasonable distance from the practice who are too ill to travel, have no means of transport or who are disabled. Emergency home visits may not be possible during surgery hours, in which case an ambulance should be called.</p>
<h3>Recalls and Reminders</h3>
<p>Please advise the Receptionist if you would like to be involved in reminder systems: i.e. for blood tests, follow-up procedures, diabetic management, asthma management etc. This service can be arranged for you.</p>
<h3>After Hours Medical Care</h3>
<p>If you require urgent medical treatment outside of practice hours, you may contact Sydney Medical Services on 02 8724 6300 and they will arrange for a Doctor to visit you at your home. Alternatively you may attend Westmead Hospital.</p>
<h3>Privacy Policy</h3>
<p><span class="text-gray"><em>Patient records are stored on the computer that may only be accessed by Doctors and staff at PBB Health Centre. Patient’s health information and personal details remain strictly confidential and are only released to other health professionals or for research purposes (if the patient’s written consent is obtained).</em></span></p>
<h3>Billing</h3>
<p><span class="text-gray"><em>The General Practitioners at PBB Health Centre bulk-bill. Please bring your Medicare card, and any Healthcare/Pension card with you when attending our practice. There may be a cost associated with services such as medical examinations for employers and some pathology tests if you are referred to a specialist. Visits to the practice nurses are free. Out of pocket costs are associated with visits to our midwives and lactation consultants. Ask our receptionist for details.<br /> </em></span></p>
<h3>Feedback</h3>
<p><span class="text-gray"><em>The Doctors and staff at PBB Health Centre welcome any feedback, whether positive or negative. Feedback may be placed in the suggestion box located in the waiting room.</em></span></p>',
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<p>PBB Health Centre is open Monday to Friday 9am to 5pm. Consultation is by appointment, however, urgent cases may be seen on the day. Please advise the Receptionist if you require a long consultation (longer than 15 mins) when making your appointment. You can book an appointment by phoning our office on (02) 9890 7755.</p>
<p> </p>
<h3>Book Appointments Online</h3>
<p>Current patients of the PBB Health Centre can book appointments online using the form below. We also offer the convenience of online services including script renewals, referrals, and test results.</p>
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<p><span>Panacea Health Clinic aims to provide the highest standard of comprehensive medical care in an environment that is both warm and friendly and at the same time extremely professional. We are dedicated to maintaining the personal qualities of the family practice of years gone by whilst staying abreast of the latest advancements in technology and medical innovations. We are constantly striving to expand and improve our services in keeping with an ever-increasing demand. </span></p>',
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<h3>Book Appointments Online</h3>
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Appointments
Consultations
PBB Health Centre is open Monday to Friday 9am to 5pm. Consultation is by appointment, however, urgent cases may be seen on the day. Please advise the Receptionist if you require a long consultation (longer than 15 mins) when making your appointment. You can book an appointment by phoning our office on (02) 9890 7755.
Book Appointments Online
Current patients of the PBB Health Centre can book appointments online using the form below. We also offer the convenience of online services including script renewals, referrals, and test results.
