Policy
Home Visits
Home visits are available for long term regular patients and are at the discretion of your Doctor. If they believe that your condition requires a home visit a time will be organised to conduct one.
Pathology Results
For patient privacy results will not be given over the phone unless it has been organised with your Doctor at the time of your consultation
Patient Privacy
All of our patients information is confidential and is held in our password protected computers. This information will not be released to any person(s) unless we have written authority by the patient.
Contact Details
Please ensure that reception has all of your current contact information. Please inform reception if you obtain a new medicare card as we will have to issue a private bill if your medicare details are invalid.
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Home Visits
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Home visits are available for long term regular patients and are at the discretion of your Doctor. If they believe that your condition requires a home visit a time will be organised to conduct one.
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<p>
<b>
Pathology Results
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For patient privacy results will not be given over the phone unless it has been organised with your Doctor at the time of your consultation
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<p>
<b>
Patient Privacy
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All of our patients information is confidential and is held in our password protected computers. This information will not be released to any person(s) unless we have written authority by the patient.
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<p>
<b>
Contact Details
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Please ensure that reception has all of your current contact information. Please inform reception if you obtain a new medicare card as we will have to issue a private bill if your medicare details are invalid.
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Ballarat:11am-7pm
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If you believe your condition may be of a serious nature, please advise reception or your Doctor immediatly.
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If you do not have an appointment we will endeavor for you to be seen by your Doctor as quickly as possible'
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Appointments
Appointments are available between the hours of;
Geelong:9am-1pm and 3pm-7pm
Ballarat:11am-7pm
Patients that do not have appointments may have to be seen by the first available Doctor and not by the Doctor of your choice.
It is for this reason we strongly encourage all patients to make an appointment.
If you believe your condition may be of a serious nature, please advise reception or your Doctor immediatly.
If you do not have an appointment we will endeavor for you to be seen by your Doctor as quickly as possible
