Policies and Appointments

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Appointments

GP Appointments
Consultation is by appointment. We are committed to quality of care and therefore we encourage you to see the same doctor, and will make every effort to achieve this for you. If it is not possible, the receptionist will recommend alternatives. Urgent consultations can usually be accommodated in between booked cases.
Serious emergencies are not provided at the Medical Centre other than basic first aid. Ring the Ambulance on 000 if you have genuine emergency you think you might need to go to the hospital emergency.
 
Standard consultation is for a single medical issue requiring approximately 6-8 minutes.

Longer consultation is available in the increment of 10 minutes. Please let the reception know if you need a 20 mins or 30 mins consultation. We are happy to see more than one family member in a single visit, however please book an appointment for each person attending.

Paediatrician Appointments
A valid GP referral is required prior to making appointment. This can be faxed to us at 9836 2008. Initial consultation may take up to an hour. Please ring the surgery if you need to cancel or re-schedule appointment at least two days earlier.

Psychology Appointments
A valid GP referral is needed under Mental Health Care Plan. Initial consultation can take up to 45mins. Private consultation is available on individual cases.