Policy
HOME VISITS
Home visits are available for regular patients whose conditions prevent them from attending the practice.
AFTER HOURS & EMERGENCY
When the surgery is closed, calls are diverted to the \"After Hours Medical Service - FAMILY CARE\" at 3831 9999
RECALL SYSTEM
our practice is committed to preventive and continuity of care. We may make contact with you regarding a follow-up appointment or with further information for you.
TELEPHONE CALLS
Although most problems are best dealt with in consultation, adoctor will always be available during normal surgery hours for emergency advice only. Our staff is experienced in helping you decide whether the matter requires appointment, a return phone call from the oractice, or urgent advice.
SUGGESTION SYSTEM
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or use our suggestion box. We take your concerns, suggestions and complaints seriously.
However, if you wish to take the matter further and discuss outside the surgery you can contact The Medical Registration Board, AMA or Health Care Complaints Commission.
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In the spirit of our Medical Practice we promote a wholistic integrated approach to health care in response to changing community needs.
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SERVICES OFFERED
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# Check-ups# Family Planning# Pap Smears# Pregnancy Test# Hearth Checks# Minor Surgery# Removal of Moles & Sun Spots# Osteoporosis Detection# Electro-Acupuncture# Vaccinations# Nutritional Advice# Counselling# Natural, Herbal & NeuroSkeletal Therapies
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HOME VISITS
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Home visits are available for regular patients whose conditions prevent them from attending the practice.
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<p>
<b>
AFTER HOURS & EMERGENCY
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When the surgery is closed, calls are diverted to the \"After Hours Medical Service - FAMILY CARE\" at 3831 9999
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<p>
<b>
RECALL SYSTEM
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our practice is committed to preventive and continuity of care. We may make contact with you regarding a follow-up appointment or with further information for you.
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<p>
<b>
TELEPHONE CALLS
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Although most problems are best dealt with in consultation, adoctor will always be available during normal surgery hours for emergency advice only. Our staff is experienced in helping you decide whether the matter requires appointment, a return phone call from the oractice, or urgent advice.
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<p>
<b>
SUGGESTION SYSTEM
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If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or use our suggestion box. We take your concerns, suggestions and complaints seriously.
<p>
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However, if you wish to take the matter further and discuss outside the surgery you can contact The Medical Registration Board, AMA or Health Care Complaints Commission.
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<p>
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If you need more time with the doctor, please tell the receptionist when you make your bookings as our private billing policy may apply.
<p>
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In the spirit of our Medical Practice we promote a wholistic integrated approach to health care in response to changing community needs.
<p>
</p>
We commit ourselves in offering the highest possible standard in our care services through relevant clinical expertise, effective management and inspiring excellence in all our staff
<p>
</p>
PRACTICE BACKGROUND
<p>
</p>
This inner-city Practice was long established in the mid 1970\'s by the late Dr. Carl Cilento providing comprehensive general medical care to members of the local community consisting mostly of middle-aged and elderly patients. The practice is located close to the Mater and Princess Alexandra hospitals complex.
<p>
</p>
The practice now continues under the new management of Dr. G. Calabrese.
<p>
</p>
As the area has a highly multicultural population, the staff at the practice can converse in Spanish, Italian, Russian and German.
<p>
</p>
SERVICES OFFERED
<p>
</p>
# Check-ups# Family Planning# Pap Smears# Pregnancy Test# Hearth Checks# Minor Surgery# Removal of Moles & Sun Spots# Osteoporosis Detection# Electro-Acupuncture# Vaccinations# Nutritional Advice# Counselling# Natural, Herbal & NeuroSkeletal Therapies
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<p>
</p>
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<p>
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Appointments
Please ring 3391 1906 for an appointment.
Every effort will be made to accomodate your preferred time. Urgent cases will be seen with priority.
If you need more time with the doctor, please tell the receptionist when you make your bookings as our private billing policy may apply.
Our staff understand Spanish, Italian and German. Inform the receptionist if you require an interpreter.
