Policy
Appointments
Appointments may be made by telephone during Surgery Hours, or
by calling into the rooms during that time. Urgent appointments are
available each day, and emergencies are dealt with as they arise.
The normal appointment times are for a 15 minute consultation, but we
encourage patients with complex or multiple medical problems to book a 30
minute consultation. We attempt to keep to appointment times, but
unforeseen problems and emergencies often disrupt punctuality. If you wish
to phone the Surgery before your appointment time, the receptionist can
estimate the delay if your Doctor is running late.
Telephoning Your Doctor
Each of the Doctors will take telephone calls regarding personal medical
problems. He/she cannot be interrupted during consulting times unless the
problem is very urgent. The receptionist will indicate the best time to contact
an individual Doctor, or indicate when the doctor will call you back if
appropriate.
After Hours Services
For after-hours emergency medical problems, please call 9298 8555 for the
Practice Duty Doctor.
Out of Surgery Visits
The Doctors are available for House Calls and visits to Nursing Homes for the very elderly and house-bound patients.
Prescriptions
We encourage people to make sure they have enough prescriptions at the
time of each visit to their Doctor. Further prescriptions generally require an
appointment with a Doctor, but if necessary prescriptions will be issued with
24 hours notice, at a cost of $5 per prescription.
Referrals
Referrals are issued after consultation with your Doctor.
Suggestions
We welcome suggestions from our patients, via email see the Practice
Staff page for the email address of your Doctor, or send to our Practice
Manager: julieh@gfmc.com.au or by placing a note in our Suggestion Box
(located in the Waiting Room).
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<p>
<p>
<b>
Appointments
</b>
Appointments may be made by telephone during Surgery Hours, or
by calling into the rooms during that time. Urgent appointments are
available each day, and emergencies are dealt with as they arise.
<p>
</p>
The normal appointment times are for a 15 minute consultation, but we
encourage patients with complex or multiple medical problems to book a 30
minute consultation. We attempt to keep to appointment times, but
unforeseen problems and emergencies often disrupt punctuality. If you wish
to phone the Surgery before your appointment time, the receptionist can
estimate the delay if your Doctor is running late.
</p>
<p>
<p>
Telephoning Your Doctor
</b>
Each of the Doctors will take telephone calls regarding personal medical
problems. He/she cannot be interrupted during consulting times unless the
problem is very urgent. The receptionist will indicate the best time to contact
an individual Doctor, or indicate when the doctor will call you back if
appropriate.
</p>
<p>
<p>
After Hours Services
</b>
For after-hours emergency medical problems, please call 9298 8555 for the
Practice Duty Doctor.
</p>
<p>
<p>
Out of Surgery Visits
</b>
The Doctors are available for House Calls and visits to Nursing Homes for the very elderly and house-bound patients.
</p>
<p>
<p>
<b>
Prescriptions
</b>
We encourage people to make sure they have enough prescriptions at the
time of each visit to their Doctor. Further prescriptions generally require an
appointment with a Doctor, but if necessary prescriptions will be issued with
24 hours notice, at a cost of $5 per prescription.
</p>
<p>
<p>
<b>
Referrals
</b>
Referrals are issued after consultation with your Doctor.
</p>
<p>
<p>
Suggestions
</b>
We welcome suggestions from our patients, via email see the Practice
Staff page for the email address of your Doctor, or send to our Practice
Manager: julieh@gfmc.com.au or by placing a note in our Suggestion Box
(located in the Waiting Room).
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Appointments
CONSULTATIONS by Appointment:
Monday to Friday: 8.30am - 5.00pm
Saturday: 9.00am - 12.00noon
URGENT medical problems are always seen on the same day.
For HOME VISITS, please telephone the surgery as early as possible after 8.30am.
For AFTER-HOURS emergency medical problems, please call 9298 8555 for the Practice Duty Doctor.
