Policies and Appointments
Policy
Home visits
Home visits from our doctors are available for elderly patients who are physically unable to visit the clinic. These visits should be booked through the reception by phoning the clinic.
ReferralsAll patients must be seen by a doctor.
Repeat Prescriptions
If a patient has been seen in the previous week a script will be written. A fee of $5 will be charged. All others must be seen by a doctor.
Results
In your best interests you are encouraged to make an appointment to discuss your results with the doctor. Patients are requested to collect their x-ray films.
Telephone calls to the Clinic
1. Emergency calls only will be put straight through to the doctor.
2. If you need to make an appointment, please book with reception staff who may need to inquire regarding the urgency of your problem.
3. If the doctor is busy they will call you back at a convenient time.
4. The doctors prefer not to consult over the phone - please come into the clinic if possible.
5. Please wait until after 11 am to call regarding results.
