Family Practice Manly

Policies and Appointments

Practice Policy Statement

To provide a courteous, appropriate, accessible and efficient service of support, treatment and advice to all patients and those involved in their care. To maintain effective cooperation with ancillary services in order to involve them as appropriate in the patient's interest. To maintain records that accurately shows the significant medical history, medications, reports and all medical contacts with each patient; To provide information, advice, and counselling on health maintenance and health improvement.

To ensure and maintain complete Medical Confidentiality, no Medical record or any other information obtained in the Practice concerning a patient is ever to be disclosed to any other person(s) than the patient except for a necessary medical reason of benefit to the patient, or legal reason on production of appropriate authorisation. Medical confidentiality being paramount at all times, and any other use of the information in the records is subject to the informed consent of the patient involved.

A Practice Policy and Procedures Manual is maintained and amended as required to update with any changes in circumstances. Each member of the staff is to be aware of the contents of the Manual and to be provided with a copy on request.

There is an undertaking to maintain Practice Accreditation standards at all times and for all the doctors to remain Vocationally Registered.

Patients are entitled to make their own decisions about medical matters and procedures and should be given adequate and unbiased information on which to base their decisions. This includes a choice to opt out from any treatment, or research program, at any time, Informed consent must always be obtained before providing any data, which could lead to tile identification of the patient.

The practice operates a No Smoking policy.

HOME VISITS Home visits are restricted to patients of the practice.

AFTER HOURS The practice is associated with National Home Doctor Services which offer after hour care for patients of this surgery.

For emergencies outside normal working hours please call the after hours number on 02 9410 3944

Limited Privacy Policy

Family Practice has developed this policy to protect your privacy in compliance with privacy legislation.

Our policy is to inform you:

1. What personal information is being collected;

2. Who is collecting your personal information;

3. How your personal information is being used; and

4. To whom your personal information is being disclosed.

Collection, Use and Disclosure of Personal Information by Family Practice: We do not collect any personal information on this website.

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<p><span style="font-family: Arial; font-size: 13px;">Our surgery has been providing comprehensive general medical care to members of our community since 1997.</span></p>
<p><span style="font-family: Arial; font-size: 10pt;">Dr Nihad Jackson has over 30 years experience in General Practice. She has an interest in women&rsquo;s health, Obstetrics and Gynaecology (contraception, fertility, antenatal care and menopause), paediatrics, counselling, men&rsquo;s health, immunisation and travel medicine.</span></p>
<p><span style="font-family: Arial; font-size: 10pt;">Diana, Christine and Fran are our reception staff. All staff have extensive experience in a medical environment and are committed to providing you with the best of care. Please contact them should you have any questions regarding the practice or the doctors. .</span></p>
<p><strong><span style="font-family: Arial;">&nbsp;</span></strong></p>',
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			'content' => '<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify;"><span style="font-size: 10.0pt; font-family: Arial;">To provide a courteous, appropriate, accessible and efficient service of support, treatment and advice to all patients and those involved in their care. To maintain effective cooperation with ancillary services in order to involve them as appropriate in the patient's interest. To maintain records that accurately shows the significant medical history, medications, reports and all medical contacts with each patient; To provide information, advice, and counselling on health maintenance and health improvement.</span></p>
<p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; font-family: Arial;"><span>To ensure and maintain complete Medical Confidentiality, no Medical record or any other information obtained in the Practice concerning a patient is ever to be disclosed to any other person(s) than the patient except for a necessary medical reason of benefit to the patient, or legal reason on production of appropriate authorisation. Medical confidentiality being paramount at all times, and any other use of the information in the records is subject to the informed consent of the patient involved.</span></span></p>
<p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; font-family: Arial;"><span>A Practice Policy and Procedures Manual is maintained and amended as required to update with any changes in circumstances. Each member of the staff is to be aware of the contents of the Manual and to be provided with a copy on request.</span></span></p>
<p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; font-family: Arial;"><span>There is an undertaking to maintain Practice Accreditation standards at all times and for all the doctors to remain Vocationally Registered.</span></span></p>
<p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; font-family: Arial;"><span>Patients are entitled to make their own decisions about medical matters and procedures and should be given adequate and unbiased information on which to base their decisions. This includes a choice to opt out from any treatment, or research program, at any time, Informed consent must always be obtained before providing any data, which could lead to tile identification of the patient.</span></span></p>
<p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; font-family: Arial;">&nbsp;</span></p>
<p class="MsoNormal" style="text-align: justify;"><span><span style="font-size: 10.0pt; font-family: Arial;">The practice operates a<span class="apple-converted-space">&nbsp;</span><strong>No Smoking policy.</strong></span></span></p>
<p style="margin: 0cm 0cm 0.0001pt; background-position: initial initial; background-repeat: initial initial;"><strong><span><span style="font-size: 10.0pt; font-family: Arial;">HOME VISITS</span></span></strong><span class="apple-converted-space"><strong><span style="font-size: 10.0pt; font-family: Arial;">&nbsp;</span></strong></span><span><span style="font-size: 10.0pt; font-family: Arial;">Home visits are restricted to patients of the practice.</span></span></p>
<p class="MsoNormal"><span><span style="font-size: 10.0pt; font-family: Arial;">AFTER HOURS The practice is associated with National Home Doctor Services which offer after hour care for patients of this surgery.</span></span></p>
<p style="margin: 0cm 0cm 0.0001pt; background-position: initial initial; background-repeat: initial initial;"><span><span style="font-size: 10.0pt; font-family: Arial;">For emergencies outside normal working hours please call the after hours number on 02 9410 3944</span></span></p>
<p class="MsoNormal"><strong><span><span style="font-size: 10.0pt; font-family: Arial;">Limited Privacy Policy</span></span></strong><span class="apple-converted-space"><strong><span style="font-size: 10.0pt; font-family: Arial;">&nbsp;</span></strong></span></p>
<p style="margin: 0cm 0cm 0.0001pt; background-position: initial initial; background-repeat: initial initial;"><span><span style="font-size: 10.0pt; font-family: Arial;">Family Practice has developed this policy to protect your privacy in compliance with privacy legislation.</span></span></p>
<p style="margin: 0cm 0cm 0.0001pt; background-position: initial initial; background-repeat: initial initial;"><span><span style="font-size: 10.0pt; font-family: Arial;">&nbsp;</span></span></p>
<p style="margin: 0cm 0cm 0.0001pt; background-position: initial initial; background-repeat: initial initial;"><span><span style="font-size: 10.0pt; font-family: Arial;">Our policy is to inform you:</span></span></p>
<p class="MsoNormal"><span><span style="font-size: 10.0pt; font-family: Arial;">1. What personal information is being collected;</span></span></p>
<p class="MsoNormal"><span><span style="font-size: 10.0pt; font-family: Arial;">2. Who is collecting your personal information;</span></span></p>
<p class="MsoNormal"><span><span style="font-size: 10.0pt; font-family: Arial;">3. How your personal information is being used; and</span></span></p>
<p class="MsoNormal"><span><span style="font-size: 10.0pt; font-family: Arial;">4. To whom your personal information is being disclosed.</span></span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify;">&nbsp;</p>
<p class="MsoNormal"><span><span style="font-size: 10pt; font-family: Arial; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Collection, Use and Disclosure of Personal Information by Family Practice:</span></span><span class="apple-converted-space"><span style="font-size: 10.0pt; font-family: Arial;">&nbsp;</span></span><span style="font-size: 10.0pt; font-family: Arial;">We do not collect any personal information on this website.</span></p>',
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<p class="MsoNormal" style="margin-bottom: 6pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 6pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: content-box;"><span style="box-sizing: content-box;"><span style="font-size: 10.0pt; font-family: Arial; color: #666666;">Longer consultations times are available so please ask our receptionists if you require some extra time. If you or a family member requires an interpreter service we can organise this for you, please let us know wher you make the appointment.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 6pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; box-sizing: content-box;"><span style="box-sizing: content-box;"><span style="font-size: 10.0pt; font-family: Arial; color: #666666;"><span style="box-sizing: content-box;"><span class="apple-converted-space">&nbsp;</span></span></span></span></p>'
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<p><span style="font-family: Arial; font-size: 10pt;">Dr Nihad Jackson has over 30 years experience in General Practice. She has an interest in women&rsquo;s health, Obstetrics and Gynaecology (contraception, fertility, antenatal care and menopause), paediatrics, counselling, men&rsquo;s health, immunisation and travel medicine.</span></p>
<p><span style="font-family: Arial; font-size: 10pt;">Diana, Christine and Fran are our reception staff. All staff have extensive experience in a medical environment and are committed to providing you with the best of care. Please contact them should you have any questions regarding the practice or the doctors. .</span></p>
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Appointments

Please ring 02 9977 6543 for an appointment.

Every effort will be made to accommodate your preferred time.

Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your doctor has been called away.

Longer consultations times are available so please ask our receptionists if you require some extra time. If you or a family member requires an interpreter service we can organise this for you, please let us know wher you make the appointment.

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