Corinna Chambers Surgery

Policy

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<p>



<b>


Appointments


</b>



<p>

Appointments may be made by telephone during the above Surgery Hours, or 
by calling into the rooms during that time. Semi-urgent appointments are 
available each day, and emergencies are dealt with as they arise. 

The normal appointment times are for a 15 minute consultation, but we 
encourage patients with complex or multiple medical problems to book a 30 
minute consultation. We attempt to keep to appointment times, but 
unforeseen problems and emergencies often disrupt punctuality. If you wish 
to phone the surgery before your appointment time, the receptionist can 
estimate the delay if doctor is running late. 




</p>


<p>




<p>



<b>


After Hours Services


</b>





When the surgery is closed, all patients registered with the practice are 
automatically covered for after-hours medical care by our Locum Service. We 
use the Canberra After-Hours Locum Medical Service (CALMS). 
<p>
</p>
The Answering Service for CALMS can be contacted on 
(02) 6288 1711. If you telephone this surgery after-hours, a recorded 
message will give you the above number. 
<p>
</p>
There are surgeries situated on both the Northside and Southside of 
Canberra at Calvary Clinic and National Capital Private Hospital respectively. 
<p>
</p>
House visits are available for patients unable to attend a surgery after-hours. 



</p>



<p>




<p>



<b>


Telephoning Your Doctor


</b>





Each of the doctors will take telephone calls regarding personal medical 
problems. He/she cannot be interrupted during consulting times unless the 
problem is very urgent. The receptionist will indicate the best time to contact 
an individual doctor, or indicate when the doctor will call you back if 
appropriate. 



</p>



<p>




<p>



<b>


Out of Surgery Visits


</b>





House calls are available to patients too sick to attend the surgery. Routine 
house calls are made mostly in the mornings or the evenings, before or after 
routine consulting times. Emergency visits are made at the time of the 
emergency. House calls are confined to suburbs in a reasonable proximity to 
the Yarralumla Surgery. Ask your doctor if you are unsure about your eligibility 
for house calls based on locality. 
<p>
</p>
We also visit nearby Hostels, Nursing Homes and Hospitals. 



</p>
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Appointments