Policy
Prescriptions and referrals
Appointments are required for prescriptions and referrals. These
appointments are a good opportunity for a medical review and health
check.
Telephone/ messages
Telephone messages during consultations are disruptive for our
patients and doctors. The doctor may not be able to respond
immediately. Where possible, your doctor will ring back.
Our reception staff are trained to handle many enquiries. Where you may
seek more detailed advice, you will need to make an appointment.
Emergencies and Afterhours
During office hours, no appointment is necessary for emergencies.
Please let our staff know the nature of the emergency so that you may be
attended to appropriately.
For afterhours, please ring the on call doctor, who can be contacted by
ringing the surgery number.
Test Results
Where your doctor has ordered tests, such as X Rays or blood tests, you
will be asked to make a follow up appointment.
This will ensure that you
-get your results in person.
- get a thorough explanation from the doctor
- be reviewed clinically.
Your records are confidential and our reception staff are usually not
permitted to
give out your results by phone.
Sick Certificates
No sick certificate may be issued without a doctor clinically reviewing the
patient. These cannot be back dated.
Consent for immunisation
The Clinic deems consent is given for immunisation where the parent or
guardian brings the child in specifically for routine immunisation.
Home Visits
Where home visits are required, please ring early in the day for an
appointment. It would also be helpful to know the nature of the problem
so that the doctor is equipped for the visit.
Elderly patient without transport, may wish to arrange regular home visits
for their routine medical care.
Long appointments
If your visit to the doctor is for a complex matter, counselling, medical
insurance check, multiple ailments, please request a double appointment.
Ambulance Cover
St John\'s Ambulance Cover is highly recommended. If you received a
ride in an ambulance, even at the initiation of the doctor from the surgery,
you own the bill!
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<p>
<b>
Prescriptions and referrals
</b>
<p>
Appointments are required for prescriptions and referrals. These
appointments are a good opportunity for a medical review and health
check.
</p>
<p>
<b>
Telephone/ messages
</b>
<p>
Telephone messages during consultations are disruptive for our
patients and doctors. The doctor may not be able to respond
immediately. Where possible, your doctor will ring back.
Our reception staff are trained to handle many enquiries. Where you may
seek more detailed advice, you will need to make an appointment.
</p>
<p>
<b>
Emergencies and Afterhours
</b>
<p>
During office hours, no appointment is necessary for emergencies.
Please let our staff know the nature of the emergency so that you may be
attended to appropriately.
For afterhours, please ring the on call doctor, who can be contacted by
ringing the surgery number.
</p>
<p>
<b>
Test Results
</b>
<p>
Where your doctor has ordered tests, such as X Rays or blood tests, you
will be asked to make a follow up appointment.
This will ensure that you
-get your results in person.
- get a thorough explanation from the doctor
- be reviewed clinically.
Your records are confidential and our reception staff are usually not
permitted to
give out your results by phone.
</p>
<p>
<b>
Sick Certificates
</b>
<p>
No sick certificate may be issued without a doctor clinically reviewing the
patient. These cannot be back dated.
</p>
<p>
<b>
Consent for immunisation
</b>
<p>
The Clinic deems consent is given for immunisation where the parent or
guardian brings the child in specifically for routine immunisation.
</p>
<p>
<b>
Home Visits
</b>
<p>
Where home visits are required, please ring early in the day for an
appointment. It would also be helpful to know the nature of the problem
so that the doctor is equipped for the visit.
Elderly patient without transport, may wish to arrange regular home visits
for their routine medical care.
</p>
<p>
<b>
Long appointments
</b>
<p>
If your visit to the doctor is for a complex matter, counselling, medical
insurance check, multiple ailments, please request a double appointment.
</p>
<p>
<b>
Ambulance Cover
</b>
<p>
St John\'s Ambulance Cover is highly recommended. If you received a
ride in an ambulance, even at the initiation of the doctor from the surgery,
you own the bill!
</p>
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Central Clinic is located in Mt Barker, Adelaide Hills ,<br /> South Australia, at<br /><br /> 1 Albert Place,<br /><br />close to the Foodland shopping complex.<br /><br />There is ample off-street parking for our patients.
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Appointments
Appointments may be made :
Monday 8.30am - 6.45pm
Tuesday 8.30am - 6.45 pm
Wednesday 8.30 am - 5.15 pm
Thursday 8.30am - 7.30 pm
Friday 8.30am - 5.15 pm
Saturday 8.30 am - 11.45am
Sunday Closed.
Longer appointments are available if required. Please inform receptionists at time of booking.
If the appointment cannot be kept, please ring to cancel it.
Emergency - there is a doctor on call 24 hours a day, 7 days a week. Please phone the surgey to make arrangements.
