Author: Lisa

Peterborough Medical Centre
Practice Information Sheet

23 Hurlstone Street
Peterborough SA 5422
PO Box 102
Peterborough SA 5422
Ph. (08) 8651 2406
Fax. (08) 8651 3462
Dr Abdul Matin
General Practitioner
Dr Rowena Conway
GP Anaesthetist and GP Obstetrician
Dr Ben Abbot
GP Obstetrician and
GP Surgeon
Dr Sneha Kirubakaran
GP Registrar
Dr Lucy Lu
GP Registrar
Dr Alecia Macrow
GP Registrar

Practice Staff
Bev, Leanne and Sharon are your reception staff with Sharon being the Practice Manager. We also have the services of a Practice Nurse, Ros and Primary Health Care Nurse, Mary, who conducts initial home visits for 75+ health checks on behalf of the Doctors. All Staff are committed to providing you with the best of care, please contact them should you have any questions regarding the Medical Centre or Doctors
Appointments
Please ring 8651 2406 for an appointment. Every effort will be made to accommodate your preferred time. Please note that Drs Conway, Abbot, Kirubakaran, Macrow and Dr Lucy Lu consult in both Jamestown and Peterborough, but if you are a Peterborough patient you need to be seen in Peterborough as this is where your records are. Dr Abbot is consulting in Peterborough for surgical and antenatal consults. Dr Matin consults full time in Peterborough.
Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your Doctor has been called away.
Please let the staff know if a long consult is required, i.e. Medicals, Diabetic Review, Heavy Vehicle Licence, Centrelink forms etc or at your own request.
Messages for Doctors can be left with Reception Staff.
For any information or queries, please feel free to contact the surgery and our staff will be more than happy to follow up your call.
If you wish for a third party to be present during your consult (i.e. Practice Nurse or a member of your family) please discuss this with reception staff when booking appointment.
Fees and Billing Arrangements
The Peterborough Medical Centre is a bulk bill practice. Veterans will be asked to sign the service voucher. There is also a Government Inventive to Practices that Bulk Bill concession card holders. So if you hold a current Pension or Health Care Card Please show to reception staff when presenting Medicare Card.
Please be aware that Medicare does not cover all consultations. i.e. If you need a heavy vehicle drivers licence or licence accreditation, this will need to be paid for by yourself and no part can be claimed through Medicare.
Employment Medicals cannot be claimed through Medicare and will incur a fee, either your intending employer or yourself will need to pay for this consultation.
If you are an overseas visitor you will need to pay the full amount on the day and claim back through your Health Insurance Company.
Please notify the reception staff when booking appointment if you need any of the above consultations and please feel free to inquire regarding costing
After Hours Arrangements—For Emergencies only
The practice Doctors provide 24 hour care for patients via a roster system. Please ring 000 or the Hospital for emergencies after hours on 8651 0444.
Special Clinics
Antenatal: Thursdays from 2.00pm with Dr Conway or Dr Abbot. Please let reception staff know if you need to book in during antenatal time.
INR: Tuesdays and Wednesdays from 2.00pm. Please let reception staff know if you need scripts etc when booking so time can be allowed.
Other: We have the services of a visiting Cardiologist, adult & child Psychiatrist please discuss with the Doctor if you feel you require one of these services.

Office Hours: Monday to Friday 8.45am to 5.15pm Closed Weekends and Public Holidays OUR PRACTICE WEBSITE is: http://mydr.com.au/practice/peterborough-medical-centre
Consulting From 10am to 12.40pm and 2pm to 4.40pm

Peterborough Medical Centre
Practice Information Sheet

23 Hurlstone Street
Peterborough SA 5422
PO Box 102
Peterborough SA 5422
Ph. (08) 8651 2406
Fax. (08) 8651 3462
Dr Abdul Matin
General Practitioner
Dr Rowena Conway
GP Anaesthetist &
GP Obstetrician
Dr Ben Abbot
GP Obstetrician &
GP Surgeon
Dr Sneha Kirubakaran
GP Registrar
Dr Lucy Lu
GP Registrar
DR Alecia Macrow
GP Registrar

Reminders
Patients are automatically enrolled in the practice’s comprehensive reminder system for follow up of specific conditions eg annual diabetes review, pap smears etc. Please speak to the Doctor if you do not wish to be included in this reminder system.
Recalls
Patients will receive a recall if deemed necessary by the Doctor for follow up, please ensure that we have your current contact details. The Peterborough Medical Centre participates in National, State and Territory recall and reminder systems. If you had tests performed please feel free to contact the Peterborough Medical Centre for results.
Home Visits
Home visits are provided for emergencies or for a patient whose condition prevents them from attending the surgery, and are at the discretion of the on call Doctor.
Interns and Medical Students
The Doctors of the Peterborough Medical Centre provide teaching for medical students and interns. If you would prefer not to see them please notify reception.
Your Rights
Peterborough Medical Centre aims to provide the highest quality health care to the community.
Patients of the practice are able to obtain information or advice related to their clinical care by telephone in a situation where the Doctor determines that this is clinically safe and that a face to face consultation is unnecessary.
If you are unhappy with any aspect of the care you receive, we are keen to know about it. Please feel free to get in touch with Practice Manager, Sharon Ripley preferably in writing or with either of the Doctors. We feel problems are better dealt with in the practice, but if there is a problem you wish to take up with an outside body, you may prefer to contact the Australian Health Practitioner Regulation Agency, GPO Box 9958, Adelaide SA 5001. Phone 1300 419 495
Privacy Policy—We Respect Your Privacy
The Peterborough Medical Centre providers high quality continuing care for you. In compliance with maintaining confidentiality and trust with your Doctor the Practice Wishes to inform you:
Information collected about you requires your consent
Why, how and who we will disclose this information to can be for the following purposes:
Diagnosis and treatment of your problem, including communicating with practice staff, specialist and other healthcare providers involved in your care.
Healthcare prevention
Accreditation and Quality Assurance
Billing and collection of professional fees
For work related or medico-legal reasons.
Teaching and research.
We will require your consent to use this information for any of these purposes.
Please speak to reception staff if you would like to request access to information we hold about you. An administration fee will apply.
An explanation will be provided to you if legislation prevents certain information from being disclosed to you.
You can discuss any concerns about how we handle your information
For further information on our policy please ask.
DISCLAIMER: This Practice Information sheet is intended as a guide only.

Office Hours: Monday to Friday 8.45am to 5.15pm Closed Weekends and Public Holidays
OUR PRACTICE WEBSITE IS : http://mydr.com.au/practice/peterborough-medical-centre
Consulting From 10am to 12.40pm and 2pm to 4.40pm