Policies and Appointments
Policy
Home Visits
All doctors do routine and emergency home visits. A co-payment of $10.00 is applicable for home visits. Please contact the surgery as early as possible in the day if a home visit is required. The doctors are actively involved in local hospitals and nursing homes.
Repeat Prescriptions
These are available with your doctor's approval and may be arranged by telephoning the receptionist or calling in to the clinic.
Telephoning your doctor
The doctors will take phone calls relating to you or your family's health. If they are seeing patients when you telephone, they may on Occasions, need to call you back. If enquiring for the result of an investigation please let the receptionist know so that the results can be given to the Doctor prior to him/her speaking to you.
Reminder/Recall Systems
Patients are registered for reminders for preventive activities.
Patient Feedback
The Practice welcomes and encourages positive or negative feedback and suggestions from all patients.
Privacy Information
Privacy
The practice is committed to providing comprehensive general practice care to all individuals and families in this community. All patients' consultations and medical records are kept strictly confidential.